PAYMENTSHIPPING
PayPal is our preferred payment method. Customers maycall in credit card information between 8am - 5pm PST,Monday - Friday. [phone removed by ].
DomesticYou may request UPS Ground, UPS 3-Day, or UPS Next-DaySaver in the shipping calculator at the bottom of thesale.
Whenwill my order ship?
We are generally able to ship same-day if received by1pm Pacific Time.
Howdo I check the status of my order?
When your order ships, you will be provided a trackingnumber via e-mail. Please contact us if you do not receivetracking information.Can I return an item?
All brand new products come with a 30-day money back guarantee(less 15% restocking fee). Items that are used/reconditionedinclude a 7-day DOA policy. If the item has a problemor is missing any accessories listed in the sale, wemust be contacted within 7-days of delivery. If we madean error with your shipment, we will correct it.
UPSshipping costs apply to 48 contiguous states. USPSis a much cheaper alternative for shipments to AK &HI.ATTN INTERNATIONAL buyers: We ship eitherFedEx Expedited or USPS. We cannot ship orders valuedover $500 via USPS. They will only ship FedEx.
Internationalbuyers must use a major credit card or be a verified PayPalmember with a confirmed address. International customersare responsible for all customs, duties, taxes, and VATcharges. We are not able to determine these taxes foryou, as they are depenant on each individual country.If an item is not paid for within three days, we reservethe right to relist or sell the item to another customer.We will also initiate an unpaid item dispute with .Any warranty indicated as a \"PCA\" warranty isthrough our service department. If a problem developsin the warranty period indicated in the sale, pleasecontact us right away so we can determine the appropriateaction. We will repair the unit ourselves, send the unitfor outside repair, or replace the item at our discretion.In any case, we must be contacted before a manufactureror outside repair facility is contacted.
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