Just in case you're wondering what I'm talking about and to save explanations later.

I was offered free hosting by Mindraven at the beginning of January, just after I'd paid for my January hosting so I decided to Close my account with eXpress Hosting, as soon as I said I was moving the files for my site were deleted from the server, luckily I had managed to get everything transferred over so didn't lose anything and THEN was asked to pay for February as my account had not been closed as requested BUT the files had been deleted so, hmmmmm!

Anyway, to cut a long story short, yes eXpress Hosting ARE very helpful, and the love fest on here for them is all well and good but they are certainly not the second-coming of God!