Thanks mate, but it's all I need to know, to not use them.
If my users in the UK experienced the same delays that I do, then I would lose a great deal of them. (...or could that be something that Brooks is responsible for?)
Either way, he/she (Brooks) is not particularly responsive. I'm really happy for the recent update, but I'm certainly not in the Brooks fan camp by a log chalk.
I sent a personal message, but was completely ignored.