Alright then. The system requirements test passed. I started the install script and reached step 3 before receiving this message:


"Step 3
Here we are checking your database connectivity and permissions. If any of these checks fail you will need to correct the errors in order to proceed.

Connecting to server FAILED
Connecting to database FAILED

One or more of the above checks failed. Click the button below to return to the previous screen to verify your settings."


I have verified my server name, mysql database login and password. I have no idea how to determine the table prefix. I also assume that the database does not have global permissions. How do I set that, and how do I find the path to my database?

Last edited by Broadwing; 02/11/2018 1:16 AM. Reason: More Information Found