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#108114 02/07/2001 12:16 AM
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As posted earlier (shortened version)"
I changed a few icons & updated the threads, 1st by changing icons & updating in "Forums":, then by doing it again in "Styles" (I know that's the backwards way of doing it). Now I can't access anything but the control panel itself. NOthing else. I tried changing permissions (though I'm still not sure how to do that the supposedly right way) & no differences. I need to get this online immediately - it was all set up & looking good - then - poof!
PLEASE HELP!!!!!
--Dave

#108115 02/07/2001 12:30 AM
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[removed. Please stop requesting people send private information to you. For your protection and their's we prefer that requests only come from Infopop affilaited people (IP staff or moderators). Thanks --mark]

and i'll get you back online

<img src="https://www.ubbcentral.com/boards/images/graemlins/laugh.gif" alt="" />

#108116 02/07/2001 5:09 AM
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Thanks for trying to sort out the problem p74vic. Unfortunately I'll just have to wait until tomorrow to get this resolved since no one else seems to be responding from my isp or this board (except you, of course).

I appreciate the attempt.
Cheers,
-Dave

#108117 02/07/2001 6:18 PM
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We are unable to help you without the URL to your control panel. Please provide it.

#108118 02/07/2001 6:30 PM
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Just sent it in a new post, seconds ago. Here it is again: http://www.meniketti.com/ubb/cp.html

Let me know if you need anything else.
--Dave

#108119 02/07/2001 6:41 PM
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Your cplinks.html file is quite messed up. You have edited the example rather the real BASE HREF. Grab a new copy of cplinks.html from the zip file, open it in a text editor such as notepad and change the BASE HREF to point to your cgi directory.

#108120 02/07/2001 6:49 PM
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OK - I updated the cplinks.html file but it says:
Forbidden
You don't have permission to access /cpanel.cgi on this server.

#108121 02/07/2001 6:58 PM
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The BASE HREF is still incorrect. Change it to http://www.meniketti.com/cgi-bin/ (note the / at the end of it).

I noticed when going to the correct URL however that it is coming up with Internal Server Errors. Please post a copy of your permissions here. To view permissions in WS_FTP, click the DirInfo button.

#108122 02/07/2001 7:10 PM
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OK - I fixed the cplinks file. Here are the permissions:

cvgi-bin folder:
drwx--x--x 3 moonal vuser 1024 Feb 6 19:23 cgi-bin

ubb folder:
drwxrwxrwx 14 moonal vuser 2560 Feb 6 13:10 ubb

files & folders within the cgi-bin:
-rwxr-xr-x 1 moonal vuser 2765 Feb 6 19:21 Date.pl
drwx--x--x 2 moonal vuser 512 Feb 6 19:23 Members
-rwxr-xr-x 1 moonal vuser 23207 Feb 7 07:03 Ultimate.cgi
-rwxr-xr-x 1 moonal vuser 33527 Feb 7 07:06 announce.cgi
-rwxr-xr-x 1 moonal vuser 54987 Feb 7 07:06 archive.cgi
-rwxr-xr-x 1 moonal vuser 365 Feb 6 19:22 check.tmpl
-rwxr-xr-x 1 moonal vuser 65122 Feb 7 07:06 cpanel.cgi
-rwxr-xr-x 1 moonal vuser 90819 Feb 7 07:06 cpanel2.cgi
-rwxr-xr-x 1 moonal vuser 70634 Feb 7 07:06 cpanel3.cgi
-rwxr-xr-x 1 moonal vuser 60765 Feb 7 07:07 cpanel4.cgi
-rwxr-xr-x 1 moonal vuser 664 Feb 6 19:22 dospell.tmpl
-rwxr-xr-x 1 moonal vuser 62612 Feb 7 07:13 edit.cgi
-rwxr-xr-x 1 moonal vuser 42631 Feb 7 07:13 forumdisplay.cgi
-rwxr-xr-x 1 moonal vuser 7156 Feb 6 19:22 init.tmpl
-rwxr-xr-x 1 moonal vuser 4360 Feb 6 19:21 mail-lib.pl
-rwxr-xr-x 1 moonal vuser 2288 Feb 6 19:22 opts.tmpl
-rwxr-xr-x 1 moonal vuser 86440 Feb 7 07:13 postings.cgi
-rwxr-xr-x 1 moonal vuser 26045 Feb 6 19:21 register_lib.pl
-rwxr-xr-x 1 moonal vuser 2835 Feb 6 19:22 result.tmpl
-rwxr-xr-x 1 moonal vuser 55326 Feb 7 07:13 search.cgi
-rwxr-xr-x 1 moonal vuser 1605 Feb 7 07:13 serverinfo.cgi
-rwxr-xr-x 1 moonal vuser 1648 Feb 6 19:22 show.tmpl
-rwxr-xr-x 1 moonal vuser 10390 Feb 7 07:13 sproxy.cgi
-rwxr-xr-x 1 moonal vuser 1074 Feb 6 19:22 sproxy.ini
-rwxr-xr-x 1 moonal vuser 62219 Feb 6 19:17 ubb_library.pl
-rwxr-xr-x 1 moonal vuser 68516 Feb 6 19:21 ubb_library2.pl
-rwxr-xr-x 1 moonal vuser 49611 Feb 7 07:13 ubbmail.cgi
-rwxr-xr-x 1 moonal vuser 85001 Feb 7 07:14 ubbmisc.cgi
-rwxr-xr-x 1 moonal vuser 1195 Feb 6 19:22 unload.tmpl


Files & folders within the ubb folder:
drwxrwxrwx 2 moonal vuser 512 Feb 6 10:02 BanLists
drwxrwxrwx 4 moonal vuser 512 Feb 6 12:56 Forum1
drwxrwxrwx 3 moonal vuser 512 Feb 6 10:02 Forum2
drwxrwxrwx 3 moonal vuser 512 Feb 6 10:02 Forum3
drwxrwxrwx 3 moonal vuser 512 Feb 6 10:02 Forum4
drwxrwxrwx 3 moonal vuser 512 Feb 6 10:02 Forum5
drwxrwxrwx 3 moonal vuser 512 Feb 6 10:02 Forum6
drwxrwxrwx 3 moonal vuser 512 Feb 6 10:02 Forum7
drwxrwxrwx 3 moonal vuser 512 Feb 6 10:02 Forum8
drwxrwxrwx 3 moonal vuser 512 Feb 6 10:02 Forum9
-rw-r--r-- 1 moonal vuser 953 Feb 6 09:56 announce.gif
-rwxr--r-- 1 moonal vuser 11301 Feb 6 09:57 bbtitle.gif
-rw-r--r-- 1 moonal vuser 6808 Feb 6 09:57 bbtitle1.jpg
-rw-r--r-- 1 moonal vuser 5898 Feb 6 09:58 bbtitle2.jpg
-rw-r--r-- 1 moonal vuser 4718 Feb 6 09:58 bbtitle3.jpg
-rw-r--r-- 1 moonal vuser 7637 Feb 6 09:58 bbtitle4.jpg
-rw-r--r-- 1 moonal vuser 9761 Feb 6 09:58 bbtitle5.jpg
-rw-r--r-- 1 moonal vuser 6625 Feb 6 09:58 bbtitle6.jpg
-rw-r--r-- 1 moonal vuser 152 Feb 6 09:58 biggrin.gif
-rw-rw-rw- 1 moonal vuser 0 Feb 6 10:03 categories.file
-rw-r--r-- 1 moonal vuser 82 Feb 6 09:58 closed.gif
-rw-r--r-- 1 moonal vuser 863 Feb 6 09:58 closedb.gif
-rw-r--r-- 1 moonal vuser 110 Feb 6 09:58 confused.gif
-rw-r--r-- 1 moonal vuser 4296 Feb 6 09:58 controlpanel.html
-rw-r--r-- 1 moonal vuser 124 Feb 6 09:58 cool.gif
-rw-r--r-- 1 moonal vuser 705 Feb 7 11:17 cp.html
-rw-r--r-- 1 moonal vuser 2628 Feb 7 13:09 cplinks.html
-rw-rw-rw- 1 moonal vuser 271 Feb 6 12:37 dailyindex-2451947.file
-rw-r--r-- 1 moonal vuser 88 Feb 6 09:58 down.gif
-rw-r--r-- 1 moonal vuser 156 Feb 6 09:58 edit.gif
-rw-r--r-- 1 moonal vuser 1264 Feb 6 09:58 eek.gif
-rw-r--r-- 1 moonal vuser 119 Feb 6 09:58 email.gif
-rw-r--r-- 1 moonal vuser 11382 Feb 6 09:58 faq.html
-rw-rw-r-- 1 moonal vuser 271 Feb 6 12:37 forumindex.cgi
-rw-rw-rw- 1 moonal vuser 0 Feb 6 10:04 forumindex1.cgi
-rw-rw-rw- 1 moonal vuser 0 Feb 6 10:04 forumindex2.cgi
-rw-rw-rw- 1 moonal vuser 0 Feb 6 10:04 forumindex3.cgi
-rw-rw-rw- 1 moonal vuser 0 Feb 6 10:04 forumindex4.cgi
-rw-rw-rw- 1 moonal vuser 0 Feb 6 10:04 forumindex5.cgi
-rw-rw-rw- 1 moonal vuser 0 Feb 6 10:05 forumindex6.cgi
-rw-rw-rw- 1 moonal vuser 0 Feb 6 10:05 forumindex7.cgi
-rw-rw-rw- 1 moonal vuser 0 Feb 6 10:05 forumindex8.cgi
-rw-rw-rw- 1 moonal vuser 0 Feb 6 10:05 forumindex9.cgi
-rw-r--r-- 1 moonal vuser 6127 Feb 6 09:58 forumterms.html
-rw-r--r-- 1 moonal vuser 94 Feb 6 09:58 frown.gif
-rw-r--r-- 1 moonal vuser 3010 Feb 6 09:58 graphicsets.html
-rw-r--r-- 1 moonal vuser 1220 Feb 6 09:58 hotclosed.gif
-rw-r--r-- 1 moonal vuser 1464 Feb 6 09:58 hotclosedb.gif
drwxr-xr-x 2 moonal vuser 512 Feb 6 09:56 icons
-rw-r--r-- 1 moonal vuser 0 Feb 6 09:58 index.html
-rw-r--r-- 1 moonal vuser 1595 Feb 6 09:58 infopoplogo.gif
-rw-r--r-- 1 moonal vuser 865 Feb 6 09:58 lock.gif
-rw-r--r-- 1 moonal vuser 154 Feb 6 09:58 mad.gif
-rw-r--r-- 1 moonal vuser 96 Feb 6 09:58 mailto.gif
-rw-r--r-- 1 moonal vuser 1006 Feb 6 09:58 newannounce.gif
-rw-r--r-- 1 moonal vuser 934 Feb 6 09:58 off.gif
-rw-r--r-- 1 moonal vuser 997 Feb 6 09:58 on.gif
-rw-r--r-- 1 moonal vuser 86 Feb 6 09:58 open.gif
-rw-r--r-- 1 moonal vuser 79 Feb 6 09:58 posticon.gif
-rw-r--r-- 1 moonal vuser 79 Feb 6 09:58 posticonnew.gif
-rw-r--r-- 1 moonal vuser 1502 Feb 6 09:58 postreply.jpg
-rw-r--r-- 1 moonal vuser 1817 Feb 6 09:58 posttopic.jpg
-rw-r--r-- 1 moonal vuser 263 Feb 6 09:58 powered_by.gif
-rw-r--r-- 1 moonal vuser 590 Feb 6 09:58 powered_by2.gif
-rw-r--r-- 1 moonal vuser 110 Feb 6 09:58 profile.gif
-rw-r--r-- 1 moonal vuser 6713 Feb 6 09:59 quickstart.html
-rw-r--r-- 1 moonal vuser 170 Feb 6 09:59 quote.gif
-rw-r--r-- 1 moonal vuser 136 Feb 6 09:59 redface.gif
-rw-r--r-- 1 moonal vuser 917 Feb 6 09:59 redlockfolder.gif
-rw-r--r-- 1 moonal vuser 1502 Feb 6 09:59 reply1.jpg
-rw-r--r-- 1 moonal vuser 1489 Feb 6 09:59 reply2.jpg
-rw-r--r-- 1 moonal vuser 1622 Feb 6 09:59 reply3.jpg
-rw-r--r-- 1 moonal vuser 1790 Feb 6 09:59 reply4.jpg
-rw-r--r-- 1 moonal vuser 2233 Feb 6 09:59 reply5.jpg
-rw-r--r-- 1 moonal vuser 1401 Feb 6 09:59 reply6.jpg
-rw-r--r-- 1 moonal vuser 1784 Feb 6 09:59 rolleyes.gif
-rw-r--r-- 1 moonal vuser 2906 Feb 6 09:59 searchhead.gif
-rw-r--r-- 1 moonal vuser 93 Feb 6 09:59 smile.gif
-rw-r--r-- 1 moonal vuser 3539 Feb 6 09:59 smilies.html
drwxr-xr-x 2 moonal vuser 512 Feb 6 09:56 spellchecker
-rw-r--r-- 1 moonal vuser 1393 Feb 6 09:59 threadclose1.jpg
-rw-r--r-- 1 moonal vuser 1296 Feb 6 09:59 threadclose2.jpg
-rw-r--r-- 1 moonal vuser 1339 Feb 6 09:59 threadclose3.jpg
-rw-r--r-- 1 moonal vuser 1442 Feb 6 09:59 threadclose4.jpg
-rw-r--r-- 1 moonal vuser 1515 Feb 6 09:59 threadclose5.jpg
-rw-r--r-- 1 moonal vuser 1684 Feb 6 09:59 threadclose6.jpg
-rw-r--r-- 1 moonal vuser 68 Feb 6 09:59 tline.gif
-rw-r--r-- 1 moonal vuser 79 Feb 6 09:59 tline3.gif
-rw-r--r-- 1 moonal vuser 338 Feb 6 09:59 tongue.gif
-rw-r--r-- 1 moonal vuser 1817 Feb 6 09:59 topic1.jpg
-rw-r--r-- 1 moonal vuser 1767 Feb 6 09:59 topic2.jpg
-rw-r--r-- 1 moonal vuser 1917 Feb 6 09:59 topic3.jpg
-rw-r--r-- 1 moonal vuser 1976 Feb 6 09:59 topic4.jpg
-rw-r--r-- 1 moonal vuser 1993 Feb 6 09:59 topic5.jpg
-rw-r--r-- 1 moonal vuser 1495 Feb 6 09:59 topic6.jpg
-rw-r--r-- 1 moonal vuser 2565 Feb 6 09:59 u2.jpg
-rw-r--r-- 1 moonal vuser 3217 Feb 6 09:59 ubb_logo.gif
-rw-r--r-- 1 moonal vuser 12715 Feb 6 09:59 ubbcode.html
-rwxrwxrwx 1 moonal vuser 72 Feb 6 10:02 ubbdiagnostic.file
-rw-r--r-- 1 moonal vuser 2795 Feb 6 09:59 ubbfriend.gif
-rw-r--r-- 1 moonal vuser 495 Feb 6 09:59 ubbfriendminiicon.gif
-rw-r--r-- 1 moonal vuser 1406 Feb 6 09:59 ubbicon.ico
-rw-r--r-- 1 moonal vuser 135 Feb 6 09:59 wink.gif
-rw-r--r-- 1 moonal vuser 917 Feb 6 09:59 yellockfolder.gif

OK - that's it.
BTW - my support guy at my isps says that they don't allow 777 permissions because it's a security hole, but that 711 permissions are acceptable. They sell ubb through their site, so they must get it to work with their limitations of 777 permissions. Let me know what you think.
--Dave

#108123 02/07/2001 7:22 PM
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The cgi-bin directory is currently set with 711 (drwx--x--x) permissions. Change it to 755 (drwxr-xr-x) permissions. If your host is telling you that you can use 711 permissions instead of 777, the Members directory shouldn't be a problem.

Where are the 4 variable files located? Your permissions do not show them in the cgi-bin directory.

#108124 02/07/2001 7:34 PM
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OK - I changed cgi-bin to 755. I have no idea why those 4 files weren't in the cgi-bin
They were there yesterday. I re-loaded them into the cgi-bin & set them as 755

Still can't get anywhere.

Should I re-load everything again & start from scratch? It will take me a while to get back to where I was before it went down, but I don't care anymore.
--Dave

#108125 02/07/2001 7:39 PM
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Do you have access to your error log? The variable files should be set with 777 permissions, not 755. If you'd like you can email me your FTP information and I will see if I can find the problem.

#108126 02/07/2001 7:41 PM
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I will email you the ftp info right now. Thanks

#108127 02/07/2001 8:29 PM
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All your setting appear to be correct. I noticed your server is running with suexec, so I tightened up the permissions, though it did not fix the problem. I uploaded a simple hello world script to your cgi-bin directory and it didn't work.

I suggest you contact your host and find out if they are having any server problems. As well I suggest you ask them about the 4 variable files that disappeared. As you uploaded new variable files, all your previous settings are now gone.

#108128 02/07/2001 8:53 PM
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I noticed that you reset the cgi-bin files to 700. I guess that should work under the circumstances. I have talked to one of the support guys at my isp, but the main guy who deals with this is not in & not answering his emails at his home address (which is unusual), so it looks like I'll still be dealing with this for yet another day. I'm at the end of my rope with this install & surprised that one of your tech support people didn't even answer my emails (even to say I have to buy a support pkg, or something!). Thankfully you guys are here.

Thanks anyway for trying. I truly appreciate it.
--Dave

#108129 02/07/2001 9:04 PM
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Who did you email at Infopop? I suggest you keep trying to reach your host's tech support. All your settings appear to be fine and I was unable to get a simple hello world script to work on your server. Your host is most likely having server problems.

#108130 02/07/2001 9:19 PM
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I emailed []support@infopop[/] last night & again today. I also sent an email to []kristi@infopop.com[/], who had helped me yesterday morning (from the first support email I sent on Monday night).

I'm trying to get my isp's support guys on it but I hear the "main" guy is currently unable to be contacted (car problems & power outages in his neighborhood) - so the story continues.

I gotta go & take some more blood-pressure medicine :^)
--Dave

#108131 02/07/2001 9:25 PM
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If your server went down suddenly, your host is most likely having server problems and Infopop would not be able to do anything until the server problems have been fixed. I suggest you keep trying to reach your hosts tech support.

#108132 02/07/2001 9:34 PM
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Don't know that the server went down suddenly, they are located in a different city than the tech support guy's home office. I'll keep trying.

#108133 02/07/2001 9:46 PM
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Oops, meant to write UBB, not server. If your UBB went down suddenly, your host is most likely having server problems.

#108134 02/08/2001 5:56 PM
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Thanks to mjrand & all that tried to help. The support guy at my isp found an error in the cgi part of the server last night & UBB works perfectly now. Whew!
Cheers,
--Dave


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