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Cannot search by e-mail or do lost password function #109038
04/06/04 04:38 PM
04/06/04 04:38 PM
Joined: Mar 2004
Posts: 3
D
DarkFrog Offline OP
stranger
DarkFrog  Offline OP
stranger
D
Joined: Mar 2004
Posts: 3
I have v. 5.41 and would like to upgrade to 6 - but it says that it needs to be in good working order.

Lately, there's a bug that has two problems, both related to e-mail addresses of current users.

1. When I search in the control panel for a user by email--it comes back with a "Sorry, we don't have anyone by that e-mail here" -- even if I know the user exists (I can look them up by name and they appear).

2. When you submit an email address to the "lost password" part of the site, it comes back with the same message.

Is there some file missing? This bb is hosted on an external site that I do not maintain.

I would like to upgrade but won't if I can't get this issue resolved.
Thanks,
Eric P

Express Hosting
Express Hosting "We are the official hosting company of UBB.threads. Ask us about our free migration services to migrate your UBB.threads installation."
Re: Cannot search by e-mail or do lost password function #109039
04/06/04 06:54 PM
04/06/04 06:54 PM
Joined: Jul 2006
Posts: 2,199
David Dreezer Offline

Pooh-Bah
David Dreezer  Offline

Pooh-Bah
Joined: Jul 2006
Posts: 2,199
Those problems won't stop you from upgrading - it sounds like the email index is simply corrupted or missing. It will be automatically rebuilt during the upgrade process.


This thread for sale. Click here! [Linked Image]
Re: Cannot search by e-mail or do lost password function #109040
04/07/04 09:04 AM
04/07/04 09:04 AM
Joined: Mar 2004
Posts: 3
D
DarkFrog Offline OP
stranger
DarkFrog  Offline OP
stranger
D
Joined: Mar 2004
Posts: 3
Thanks. Will upgrade and see what happens.

Eric


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