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Member Login Not Working - Cut Member List Post Rebuild Last Night #109115
01/11/05 10:21 AM
01/11/05 10:21 AM
Joined: Sep 2004
Posts: 5
Forsettia Offline OP
Forsettia  Offline OP
Joined: Sep 2004
Posts: 5
I'm running Ultimate Bulletin Board 5.47d on a dedicated Windows servers and last night there were some CGI Timeout errors on a particularly active board. I upped the server timeout space to 1,800 which is quite a while and still received the error.

Then I had the smart idea to rebuild the member files...there are 22,000. That's a lot of members for sure, but until last night when I did the member rebuild it was working perfectly.

Now the UBB Control Panel says there are only 8,000 members and the administrators are not in that...I also received e-mails from many of our users saying they cannot log in...probably because the system in not recognizing their accounts.

I cannot rebuild the memberfiles again because it keeps saying that i'm not an admin or even a member.

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Re: Member Login Not Working - Cut Member List Post Rebuild Last Night #109116
01/11/05 01:44 PM
01/11/05 01:44 PM
Joined: Jul 2006
Posts: 2,199
David Dreezer Offline

David Dreezer  Offline

Joined: Jul 2006
Posts: 2,199
Sounds like time for the external member rebuilder - open up a support ticket, including FTP login info. We'll run the rebuild and get your board back up.

After we get your board back up, please change your site styles to that the Infopop copyright/powered-by statement at the bottom of the page is visible. Hiding it like you are now is a violation of the license agreement.

You really, really need to upgrade, citing the 5-series end of life date of March 15. 5.47d is over four years old.

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