Craig: I logged in with their username myself to check it out. I was quite stumped when I saw it (or didn't see it).
I haven't done extensive research on this, but the main user in question here is COPPA. Even though I have no COPPA restrictions in place, could that be a possible place where the bug lies?
My URLVersion 6.2.1.1
Capps: I have modified CGI on my board, so I assume I can't open a support ticket.