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#150850 05/31/2001 4:57 AM
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When my users try to update thier buddy list or ignor list noting happens at all? you can press the "update" button over and over and noting happens?!I just noticed this problem. can someome please help me here. Please PLeeeeeease eek eek <img src="https://www.ubbcentral.com/boards/images/graemlins/frown.gif" alt="" /> <img src="https://www.ubbcentral.com/boards/images/graemlins/frown.gif" alt="" />

#150851 05/31/2001 3:32 PM
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*bump*

Also i like to add. I mostly use Micosoft expolorer but i tryed netscape just to see how it looks... and their no is "up date" button at all? So my user can't update thier buddy list/ignor list? s this normal for netscape?

#150852 05/31/2001 4:00 PM
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It is difficult, if not completely impossible to properly diagnose most UBB problems without knowing which version of the UBB you are using, as well as the FULL URL to your ultimatebb.cgi file, (NOT a link to your webpage). Please provide this information. Thanks. <img src="https://www.ubbcentral.com/boards/images/graemlins/smile.gif" alt="" />

#150853 05/31/2001 6:10 PM
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sorry. my version is 6.04d and my url to my board is http://www.gamerend.com/cgibin/ultimatebb.cgi


I hope this isn't some huge problem, but a minor one <img src="https://www.ubbcentral.com/boards/images/graemlins/frown.gif" alt="" />

#150854 05/31/2001 7:39 PM
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We can not support modified UBBs - please remove your hacks.

#150855 05/31/2001 7:47 PM
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what! aw come on... Maybe if you guys added these hacks in with ubb i wouldn't need to add them <img src="https://www.ubbcentral.com/boards/images/graemlins/laugh.gif" alt="" /> couldn't you offer a little help. Or a hint... just something?

#150856 05/31/2001 7:58 PM
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We can not support modified boards - please remove your hacks. (Chances are that the hacks are causing your problems, which is why we ask that they be removed)

#150857 05/31/2001 8:08 PM
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these hacks have noting to do with the Pm messages, buddy list, Ignor list, or any member files. The people at ubbdev said something about chmod my file to 777 which i did and no change. I used the searched feature and found someone else had the same problem here.

It took me a very long time to add some hacks i don't have time to remove them and add them again i spend of my time at school and work. Is there no other way? <img src="https://www.ubbcentral.com/boards/images/graemlins/frown.gif" alt="" /> <img src="https://www.ubbcentral.com/boards/images/graemlins/frown.gif" alt="" /> <img src="https://www.ubbcentral.com/boards/images/graemlins/frown.gif" alt="" /> i'm not trying to be Difficult of anything.

#150858 05/31/2001 8:52 PM
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Infopop know how the stock UBB works. They know how it is supposed to work, and they know that it DOES work.

They have no such knowledge about your board. The fact is, you MAY have made a mistake in the installation of a hack, or edited one line that you shouldn't have - there is no way for Infopop to know.

Therefore, if you want professional support, you have to revert to stock code. Quite reasonable, really <img src="https://www.ubbcentral.com/boards/images/graemlins/smile.gif" alt="" />

#150859 05/31/2001 9:01 PM
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For what it's worth, I know exactly what is wrong with your UBB. You have edited the public_pm_list.pl template and removed the following code (and probably more):

Code
<FORM ACTION="$vars_config{CGIURL}/ultimatebb.cgi" METHOD="POST">
<INPUT TYPE="HIDDEN" NAME="ubb" VALUE="update_$_[0]">
And so the "Update" button does nothing.

Please delete the member account "SFM" from your board <img src="https://www.ubbcentral.com/boards/images/graemlins/smile.gif" alt="" />

#150860 05/31/2001 9:15 PM
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Code
<FORM ACTION="$vars_config{CGIURL}/ultimatebb.cgi" METHOD="POST">
<INPUT TYPE="HIDDEN" NAME="ubb" VALUE="update_$_[0]">
[/]


I see. maybe you could tell me all the code that the "update button" is meant to have and i'll check to see if its in there and if not maybe i can add it back in. Like i said i really have no time to be removing and re-adding hacks i'm even too busy to work on my site really. I'll try to fix this without removing the hack ,but it worse comes to worse i guess i'll have to remove them <img src="https://www.ubbcentral.com/boards/images/graemlins/frown.gif" alt="" /> <img src="https://www.ubbcentral.com/boards/images/graemlins/frown.gif" alt="" /> <img src="https://www.ubbcentral.com/boards/images/graemlins/frown.gif" alt="" /> <img src="https://www.ubbcentral.com/boards/images/graemlins/frown.gif" alt="" />


Also i wish to Say thanks to infopop and thier support with the fast replies and all

#150861 05/31/2001 10:14 PM
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ok i found the problem. When SF Mara mentioned something about the "public_pm_list.pl" i remebered the table layout hack was added to that.

here is what the hack guide said to do.


Code
  ##### public_pm_list.pl

##### find:
<CENTER>
$standard_title_table
</CENTER>

<P>

<FORM ACTION="$vars_config{CGIURL}/ultimatebb.cgi" METHOD="POST">
<INPUT TYPE="HIDDEN" NAME="ubb" VALUE="update_$_[0]">
$TBT

<TR bgcolor="$vars_style{AltColumnColor1}">
<TD valign="bottom" align="left">
<FONT size="1" face="$vars_style{FontFace}">
[b]»
$show_logout
[/b]
</font>
</TD>
<TD valign="bottom" align="right">
<FONT size="1" face="$vars_style{FontFace}">[b]
<a href="$vars_config{CGIURL}/ultimatebb.cgi">$vars_config{BBName}</a> » <A HREF="$vars_config{CGIURL}/ultimatebb.cgi?ubb=my_profile">$vars_wordlets{my_profile_header}</A> » $this_list $vars_wordlets{list}
[/b]</font>
</TD>
</TR>

$TBB

<P>
##### end find

##### replace that with:
<center>
$standard_title_table

<FONT size="1" face="$vars_style{FontFace}">[b]
<a href="$vars_config{CGIURL}/ultimatebb.cgi">$vars_config{BBName}</a> » <A HREF="$vars_config{CGIURL}/ultimatebb.cgi?ubb=my_profile">$vars_wordlets{my_profile_header}</A> » $this_list $vars_wordlets{list}
[/b]</font>
</TD>
</TR>

$TBB

<P>
##### end replace
for some reason it says to remove the line of code that updates the buddy list. am I right? well fixed the Public_pm_list.pl.

Thanks to SF Mara for telling me what file it was, that really got things moving. <img src="https://www.ubbcentral.com/boards/images/graemlins/laugh.gif" alt="" /> <img src="https://www.ubbcentral.com/boards/images/graemlins/laugh.gif" alt="" />

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