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AOL 7.0 user not able to log in #163274
06/06/02 05:01 AM
06/06/02 05:01 AM
Anonymous OP

I have a user that cannot login. When he tries to login he is redirected back to the page saying that he is not logged in. He is using AOL 7.0 on Win 98. He says that he has cookies turned on. I am able to login for him so it is definitely a problem at his end.
Are there any know problems with AOL users?

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Re: AOL 7.0 user not able to log in #163275
06/06/02 09:02 AM
06/06/02 09:02 AM
Anonymous OP

Are there any know problems with AOL users?
You mean aside from the fact that they're using AOL? <img src="" alt="" />

One possibility is to verify that his browser is not configured to block transmission of the referer info (HTTP_REFERER).

Re: AOL 7.0 user not able to log in #163276
06/06/02 03:31 PM
06/06/02 03:31 PM
Anonymous OP

That would not cause this error - only rejecting or otherwise not permitting the UBB cookies would.

Did the user recently upgrade to IE6? (AOL uses the IE rendering engine & backend settings.)

Charles Capps
UBB.classic™ Developer
Having problems? Open up a support ticket!

Re: AOL 7.0 user not able to log in #163277
06/06/02 03:33 PM
06/06/02 03:33 PM
Anonymous OP

There are not any known issues with AOL 7.0. I've just attempted logging into my community with AOL 7.0 and it was successful.

Could you please provide the URL to your community and specify which version of UBB.classic you are using.

[][/] Steve
Moderator - UBB™Central's Advanced UBB.classic™ Forum &#0124;
Sorry, I won't answer support questions by e-mail, PM, or IM.

Re: AOL 7.0 user not able to log in #163278
06/20/02 01:37 PM
06/20/02 01:37 PM
Anonymous OP

I've had users report this problem logging into secure areas of our site.

Believe it or not, if the user logs into AOL 7.0 and then uses his own browser (as opposed to AOL's integrated browser), the issue is resolved by simply minimizing the AOL window before logging in.

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