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Step 4 - Blank screen after enter paths #1769
07/23/06 02:29 PM
07/23/06 02:29 PM
Joined: Jun 2006
Posts: 275
M
MattUK Offline OP
enthusiast
MattUK  Offline OP
enthusiast
M
Joined: Jun 2006
Posts: 275
After entering the path information (as below) I just get the installation screen, but blank.. so I have the nice graphics on the side, but the main screen has nothing in it, no errors, no proceed button, or anything.. the only thing that is weird, is where it says UBB.threads™ Upgrade/Install Utility in the window, on the blank screen it only displays "UBB.threads™ Up"

The domain UBB.threads will be run on
http://beta.bm3w.co.uk/

Base URL to the UBB.threads install
ubbthreads

Path to your UBB.threads install
g:/webs/www.bm3w.co.uk/public_html/ubbthreads

Custom cookie prefix (Can be left blank. Useful if you have 2 installs and don't want cookies from one causing problems with the other)


Last edited by MattUK; 07/23/06 03:06 PM.

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Re: Step 4 - Blank screen after enter paths [Re: MattUK] #1775
07/23/06 06:35 PM
07/23/06 06:35 PM
Joined: Jul 2006
Posts: 4,722
Liverpool : England : UK
Mark S Offline
Mark S  Offline

Joined: Jul 2006
Posts: 4,722
Liverpool : England : UK
Is this a local server
or
webserver ?

more info about your enviroment may help smile


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Re: Step 4 - Blank screen after enter paths [Re: Mark S] #1776
07/23/06 06:48 PM
07/23/06 06:48 PM
Joined: Jun 2006
Posts: 275
M
MattUK Offline OP
enthusiast
MattUK  Offline OP
enthusiast
M
Joined: Jun 2006
Posts: 275
Its running on Windows 2003, PHP 4.4.3, MySQL 5.1, its a webserver.. database is local


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Re: Step 4 - Blank screen after enter paths [Re: MattUK] #1778
07/23/06 06:57 PM
07/23/06 06:57 PM
Joined: Jul 2006
Posts: 4,722
Liverpool : England : UK
Mark S Offline
Mark S  Offline

Joined: Jul 2006
Posts: 4,722
Liverpool : England : UK
can you enter 1 box at a time?

i'm thinking you may be able to pin point
the blank screen as you work
your way down.

sorry i cant offer more help frown



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Re: Step 4 - Blank screen after enter paths [Re: Mark S] #1799
07/24/06 01:40 AM
07/24/06 01:40 AM
Joined: Jun 2006
Posts: 275
M
MattUK Offline OP
enthusiast
MattUK  Offline OP
enthusiast
M
Joined: Jun 2006
Posts: 275
If I enter the wrong information, then the next page loads and tells me there are issues, ie if I give the 2nd box a full URL including the main site url again, then it reports back saying that is incorrect, so its definately checking it, and when its not right its fine, but it seems when its correct it cannot proceed.

I guess its down to Rick here then...


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Re: Step 4 - Blank screen after enter paths [Re: MattUK] #1824
07/24/06 11:45 AM
07/24/06 11:45 AM
Joined: Jun 2006
Posts: 10,177
Aberdeen, WA
R
Rick Offline
Former Developer
Rick  Offline
Former Developer
R
Joined: Jun 2006
Posts: 10,177
Aberdeen, WA
Hmm, that's a tough one. Any chance I can get FTP info to your site to take a look at a couple things?

Re: Step 4 - Blank screen after enter paths [Re: Rick] #1834
07/24/06 01:11 PM
07/24/06 01:11 PM
Joined: Jun 2006
Posts: 275
M
MattUK Offline OP
enthusiast
MattUK  Offline OP
enthusiast
M
Joined: Jun 2006
Posts: 275
Yeah ill set it up for you no problem.


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Re: Step 4 - Blank screen after enter paths [Re: MattUK] #1858
07/24/06 08:09 PM
07/24/06 08:09 PM
Joined: Jun 2006
Posts: 472
So. California
Mors Offline
addict
Mors  Offline
addict
Joined: Jun 2006
Posts: 472
So. California
Sounds like what I had in the beginning Rick. When I used the installer and entered the base and full URLS the installer would give me a blank screen. I had to enter the full path for both, get the error at validate time, ignore it and install the rest then go back and hand edit the config file.


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