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#193440 07/30/2007 6:44 PM
Joined: Jul 2007
Posts: 91
journeyman
journeyman
Joined: Jul 2007
Posts: 91
I am not the owner of the board but an Admin. Owner is on Summer Vacation, so I guess I am the most techie person in the Admin Group.

Member sent an email to one of the Mods. He can't get the drop down on MyStuff to work. He is using MSNTV, he had no problems before we updated to Ver 7.1

Here is his message: Since the board did the big upgrade i can't get to my stuff.The drop down comes down but if you click on anything it closes and goes back to the original page.The only way i can view your profile is from the high poster list.I can't PM and can't receive.I'm using an MSNTV2 box but it always worked before

Any ideas or fixes?

Thanks

Wisc.Tiger #193448 07/30/2007 7:36 PM
Joined: Jun 2006
Posts: 16,292
Likes: 116
UBB.threads Developer
UBB.threads Developer
Joined: Jun 2006
Posts: 16,292
Likes: 116
Could I get a link to your forums to see if anything looks out of the ordinary?


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Gizmo #193464 07/30/2007 9:29 PM
Joined: Jul 2007
Posts: 91
journeyman
journeyman
Joined: Jul 2007
Posts: 91
www.germanshepherds.com

http://www.germanshepherds.com/forum/ubbthreads.php

We have been getting some Database errors also. I am a New Admin. so I am not sure about that. I don't have access to the server, just the UBB settings.

Wisc.Tiger #193468 07/30/2007 9:59 PM
Joined: Jun 2006
Posts: 16,292
Likes: 116
UBB.threads Developer
UBB.threads Developer
Joined: Jun 2006
Posts: 16,292
Likes: 116
Well, it looks like your header.tpl was definately modified to make way for the photo of the cute little doggie wink... I'm curious if whomever edited the file may have b0ged something in reguards to the mystuff popup; I'm curious, could you see if the user can properly use the active topics dropdown?


I am a Web Development Contractor, I do not work for UBBCentral. I have provided free User to User Support since the beginning of these support forums.
Do you need Forum Install or Upgrade Services?
Forums: A Gardeners Forum, Scouters World
UBB.threads: UBBWiki, UBB Styles, UBB.Sitemaps
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Gizmo #193472 07/30/2007 10:24 PM
Joined: Jul 2007
Posts: 91
journeyman
journeyman
Joined: Jul 2007
Posts: 91
I can try to get an answer on that. As far as I know this user is the only one that is having that probelm.


Wisc.Tiger #193473 07/30/2007 10:41 PM
Joined: Jun 2006
Posts: 16,292
Likes: 116
UBB.threads Developer
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Joined: Jun 2006
Posts: 16,292
Likes: 116
It's likely due to stringent standards with the prepriatery browser on MSNTV; most other browsers can be quite forgiving with "wacky" coding they may encounter..


I am a Web Development Contractor, I do not work for UBBCentral. I have provided free User to User Support since the beginning of these support forums.
Do you need Forum Install or Upgrade Services?
Forums: A Gardeners Forum, Scouters World
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Gizmo #193516 07/31/2007 11:48 AM
Joined: Jul 2007
Posts: 91
journeyman
journeyman
Joined: Jul 2007
Posts: 91
He is having problems with both the MyStuff and Active Topics.

We have found a work around here it is:
Quote
I think we may have a plan.....I'm using an MSNTV2 box which is just a keyboard but found if i drop the box down and hit an arrow key it will highlight the box then if i hit enter it opens.I have some PM's but did not get thed blinking letter when i go to the home page.......Thanks for the help!

Since he isn't seeing the Envelope I told him to go to MyPreferences and Turn On the Option to receive an email when he has a PM.

Thanks.

Wisc.Tiger #193554 07/31/2007 8:06 PM
Joined: Jun 2006
Posts: 16,292
Likes: 116
UBB.threads Developer
UBB.threads Developer
Joined: Jun 2006
Posts: 16,292
Likes: 116
I'm thinking it may be some javascript implementation issues within the MSNTV application itself vs a forum error; are you completely positive it was working for him in prior versions (within 7.x)?


I am a Web Development Contractor, I do not work for UBBCentral. I have provided free User to User Support since the beginning of these support forums.
Do you need Forum Install or Upgrade Services?
Forums: A Gardeners Forum, Scouters World
UBB.threads: UBBWiki, UBB Styles, UBB.Sitemaps
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