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Joined: Oct 2004
Posts: 86
journeyman
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journeyman
Joined: Oct 2004
Posts: 86 |
I have installed 7.2.1, did an import from 6.7.3, and then during configuration, I get a blank screen on Group Management.
It's not blank as in totally blank, but rather more like a blank lined piece of paper as it has a bunch of lines on each of the pages (Group Editor/Group Access).
I turned on script debugging and the error displayed "A Runtime Error has occurred. Do you wish to Debug? Line: 27 Error: 'total_tabs' is undefined".
Any assistance appreciated!
Thanks,
Tim
UBB Since November 07, 2000.
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Joined: Oct 2004
Posts: 86
journeyman
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journeyman
Joined: Oct 2004
Posts: 86 |
I do notice that on the Registration Settings - Basic Options screen, under the Default Group(s) for New Members section, there are a good number of groups like "OLD_FORUM_50" through "OLD_FORUM_119", most likely for all our old private forums.
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Joined: Jun 2006
Posts: 9,242 Likes: 1
Former Developer
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Former Developer
Joined: Jun 2006
Posts: 9,242 Likes: 1 |
Hmm, I'm wondering if you have a lot of groups and possibly one group name that's causing some issues. Can you run the following SQL command and see what you get:
select GROUP_NAME from ubbt_GROUPS
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Joined: Jun 2006
Posts: 9,242 Likes: 1
Former Developer
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Former Developer
Joined: Jun 2006
Posts: 9,242 Likes: 1 |
ok, so you answered that for me  Any odd characters in any of the group names? I'll do a few tests on my local forum and see if I can duplicate. Something on that page is causing the javascript to bomb out.
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Joined: Oct 2004
Posts: 86
journeyman
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journeyman
Joined: Oct 2004
Posts: 86 |
Here they all are: Administrators
Moderators
Users
Guests
OLD_FORUM_31
OLD_FORUM_50
OLD_FORUM_32
OLD_FORUM_51
OLD_FORUM_33
OLD_FORUM_16
OLD_FORUM_52
OLD_FORUM_53
OLD_FORUM_35
OLD_FORUM_36
OLD_FORUM_54
OLD_FORUM_37
OLD_FORUM_38
OLD_FORUM_39
OLD_FORUM_20
OLD_FORUM_21
OLD_FORUM_40
OLD_FORUM_22
OLD_FORUM_23
OLD_FORUM_24
OLD_FORUM_42
OLD_FORUM_25
OLD_FORUM_43
OLD_FORUM_26
OLD_FORUM_44
OLD_FORUM_27
OLD_FORUM_45
OLD_FORUM_46
OLD_FORUM_28
OLD_FORUM_47
OLD_FORUM_29
OLD_FORUM_48
OLD_FORUM_49
OLD_FORUM_30
OLD_FORUM_57
OLD_FORUM_90
OLD_FORUM_58
OLD_FORUM_91
OLD_FORUM_59
OLD_FORUM_120
OLD_FORUM_92
OLD_FORUM_121
OLD_FORUM_93
OLD_FORUM_122
OLD_FORUM_94
OLD_FORUM_123
OLD_FORUM_95
OLD_FORUM_124
OLD_FORUM_96
OLD_FORUM_125
OLD_FORUM_97
OLD_FORUM_126
OLD_FORUM_98
OLD_FORUM_99
OLD_FORUM_62
OLD_FORUM_63
OLD_FORUM_64
OLD_FORUM_65
OLD_FORUM_66
OLD_FORUM_67
OLD_FORUM_68
OLD_FORUM_69
OLD_FORUM_70
OLD_FORUM_71
OLD_FORUM_72
OLD_FORUM_100
OLD_FORUM_73
OLD_FORUM_101
OLD_FORUM_74
OLD_FORUM_102
OLD_FORUM_75
OLD_FORUM_103
OLD_FORUM_76
OLD_FORUM_104
OLD_FORUM_77
OLD_FORUM_105
OLD_FORUM_78
OLD_FORUM_106
OLD_FORUM_79
OLD_FORUM_107
OLD_FORUM_108
OLD_FORUM_109
OLD_FORUM_80
OLD_FORUM_81
OLD_FORUM_82
OLD_FORUM_110
OLD_FORUM_83
OLD_FORUM_111
OLD_FORUM_84
OLD_FORUM_112
OLD_FORUM_85
OLD_FORUM_113
OLD_FORUM_86
OLD_FORUM_114
OLD_FORUM_87
OLD_FORUM_115
OLD_FORUM_88
OLD_FORUM_116
OLD_FORUM_89
OLD_FORUM_117
OLD_FORUM_118
OLD_FORUM_119
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Joined: Jun 2006
Posts: 9,242 Likes: 1
Former Developer
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Former Developer
Joined: Jun 2006
Posts: 9,242 Likes: 1 |
Ok, no problems there. I think maybe it's browser overload. Basically that page can get exponentially huge depending on the number of groups and forums you have as it has to list each group out under each forum. What browser are you using and I'll add a bunch to my server and test with the same browser.
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Joined: Jun 2006
Posts: 16,299 Likes: 116
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Joined: Jun 2006
Posts: 16,299 Likes: 116 |
Try loading the page in FireFox and see if it loads (as a test measure, if it's a browser issue with IE and it loads, then you rule for or against)
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Joined: Sep 2006
Posts: 35
Newbie
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Newbie
Joined: Sep 2006
Posts: 35 |
I just had the same issue.
49 groups (also from an old W3T board import), the closest thing to a special character in the group name was a few parentheses and one equals sign ... the browser "dead hung" after just a couple of seconds of attempting to load Group Management using Opera 9.23 (Build 8808).
It opened just fine (albeit after several seconds, hehe) in IE 7.0.5730.11
Jesus was an architect previous to his career as a prophet
All of a sudden, I found myself in love with the world
So there was only one thing that I could do
Was ding a ding dang my dang a long ling long
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Joined: Oct 2004
Posts: 86
journeyman
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journeyman
Joined: Oct 2004
Posts: 86 |
I tried with Firefox, and it sits there for a while, and then the area of the page where the management stuff would be is blank (as opposed to having lines, like IE.) Same results with Group Access.
I also tried it from another machine that is local to the network that the web server is on, and it worked with IE. Perhaps some sort of timing issue or something.
I think this will get me going! I appreciate it!
One question though... did all these "old forum" groups result from me having private forums in the past? They were actually private, without user lists, and password protected. So, I'm thinking that I should be able to get rid of them all.
Thanks,
Tim
UBB Since November 07, 2000.
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Joined: Oct 2004
Posts: 86
journeyman
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journeyman
Joined: Oct 2004
Posts: 86 |
Actually, after some investigation, they all do have users in them. Most likely from some early stage of when we first started using the software, way back when 
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Joined: Jun 2006
Posts: 16,299 Likes: 116
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Joined: Jun 2006
Posts: 16,299 Likes: 116 |
each group will be for any forum which had private access only to access them.
I'm wondering if this would be the server eventually timing out due to the max timeframe it'll load (php max time or something similar), does it try to load longer than say a minute or so before it times out?
I'm sure a lot of the groups can be removed; i doubt you have that many unique forums that need that many sets of private users lol...
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Joined: Jun 2006
Posts: 16,299 Likes: 116
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Joined: Jun 2006
Posts: 16,299 Likes: 116 |
btw, the number in the group will be the forum # for each group (not sure offhand if it's the CURRENT forum# or the OLD forum#, would more lean towards current)
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Joined: Oct 2004
Posts: 86
journeyman
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journeyman
Joined: Oct 2004
Posts: 86 |
On the browser/machine that was working I killed all the custom groups. After that, it would load fine elsewhere.
These were remnants of early attempts at access control that was handled in a different manner (which can actually be handled much better with the new-to-us Group functionality.
Thanks,
Tim
UBB Since November 07, 2000.
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Bots
by Outdoorking - 04/13/2024 5:08 PM
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1 members (Ruben),
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