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Email Verifications #203047
12/11/07 02:30 PM
12/11/07 02:30 PM
maximumrock  Offline OP
newbie
Joined: Dec 2007
Posts: 32
I am using ver 7.0.2

New members are not recieving email confirmations to confirm their new registration. This used to be ok. I have tried changing the email in the primary settings tab, but no luck..

Nothing has changed, but i think this issue began a while back when we moved the msg board over to a different server. Is there anything i should be checking? I have searched some other threads on here but couldnt find anything..

thanks in advanced!

max

Express Hosting
Express Hosting "We are the official hosting company of UBB.threads. Ask us about our free migration services to migrate your UBB.threads installation."
Re: Email Verifications [Re: maximumrock] #203060
12/11/07 06:47 PM
12/11/07 06:47 PM
R
Rick  Offline
Former Developer
Joined: Jun 2006
Posts: 10,177
Aberdeen, WA
Are any emails being sent out, ie. Can you email a post to yourself?

Re: Email Verifications [Re: Rick] #203064
12/11/07 07:43 PM
12/11/07 07:43 PM
Gizmo  Offline
UBB.threads Developer
Joined: Jun 2006
Posts: 17,013
Portland, OR; USA
For those users who own their own servers...

Some email issues also occur when there isn't a valid PTR (reverse dns record) for the ip address that your server sends email out on (like us), a lot of email servers just reject email now adays.


I am a Web Development Contractor, I do not work for UBBCentral. I have provided free User to User Support since the beginning of these support forums.
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Re: Email Verifications [Re: Rick] #203065
12/11/07 08:54 PM
12/11/07 08:54 PM
maximumrock  Offline OP
newbie
Joined: Dec 2007
Posts: 32
Originally Posted by Rick
Are any emails being sent out, ie. Can you email a post to yourself?


They dont seem to be going out, no!

hmmmm

Re: Email Verifications [Re: Gizmo] #203066
12/11/07 08:55 PM
12/11/07 08:55 PM
maximumrock  Offline OP
newbie
Joined: Dec 2007
Posts: 32
Originally Posted by Gizmo
For those users who own their own servers...

Some email issues also occur when there isn't a valid PTR (reverse dns record) for the ip address that your server sends email out on (like us), a lot of email servers just reject email now adays.



I dont own my own server, i use a company as my house along with alot of other sites.. and these other sites have UBB on it and they work just fine.. just cant figure this one out..

will look into what you mentioned though!

thanks..

any other suggestions?

Re: Email Verifications [Re: maximumrock] #203075
12/12/07 09:45 AM
12/12/07 09:45 AM
maximumrock  Offline OP
newbie
Joined: Dec 2007
Posts: 32
i meant my HOST not my house..lol...

i cant think of whats causing it.. i went over the others sites last night and they are all set up exactly the same.. Only thing i can think of is that something got messed up with this board when I moved it over from one server to another..

Re: Email Verifications [Re: maximumrock] #203078
12/12/07 10:27 AM
12/12/07 10:27 AM
ScriptKeeper  Offline

veteran
Joined: Dec 2006
Posts: 1,420
UK
Not wanting to state the obvious but if you have just moved it to a new server have you set up the e-mail on the new server itself? I mean, your not sending out e-mails through an account that doesn't exist or anything like that? crazy

Re: Email Verifications [Re: ScriptKeeper] #203084
12/12/07 11:26 AM
12/12/07 11:26 AM
maximumrock  Offline OP
newbie
Joined: Dec 2007
Posts: 32
Originally Posted by ScriptKeeper
Not wanting to state the obvious but if you have just moved it to a new server have you set up the e-mail on the new server itself? I mean, your not sending out e-mails through an account that doesn't exist or anything like that? crazy


Hmmmmmm. Nothing was changed really. The email listed in Primary Settings tab in Control Panel is/was the same. It was a legit email address. I cant remember another setting on this version that would impact that.....

Re: Email Verifications [Re: maximumrock] #203087
12/12/07 11:40 AM
12/12/07 11:40 AM
ScriptKeeper  Offline

veteran
Joined: Dec 2006
Posts: 1,420
UK
No, not e-mail settings on your UBB, the e-mail settings on your server. smile

Re: Email Verifications [Re: ScriptKeeper] #203091
12/12/07 01:36 PM
12/12/07 01:36 PM
maximumrock  Offline OP
newbie
Joined: Dec 2007
Posts: 32
oh yeah.. that works fine...thought u meant in CP.. its not an address with same domain, but the email works...

Re: Email Verifications [Re: maximumrock] #203111
12/12/07 04:37 PM
12/12/07 04:37 PM
maximumrock  Offline OP
newbie
Joined: Dec 2007
Posts: 32
oh, just came across this. not sure if this is related, but i do get this error anytime i make changes to Primary Settings, but the changes i make still seem to be saved.. this mean anything to anyone??

"Parse error: syntax error, unexpected T_SL in /home/server1/public_html/board/cache_builders/custom/portal_box_1.php on line 5"

Re: Email Verifications [Re: maximumrock] #203113
12/12/07 05:28 PM
12/12/07 05:28 PM
ScriptKeeper  Offline

veteran
Joined: Dec 2006
Posts: 1,420
UK
I had something similar recently. Basically it means that whatever you have in Custom Island 1 has some bad code in it.

Re: Email Verifications [Re: ScriptKeeper] #203115
12/12/07 06:25 PM
12/12/07 06:25 PM
maximumrock  Offline OP
newbie
Joined: Dec 2007
Posts: 32
Originally Posted by ScriptKeeper
I had something similar recently. Basically it means that whatever you have in Custom Island 1 has some bad code in it.


Hmmm, could that be the reason Email Verifications to new users arent being sent?

Re: Email Verifications [Re: maximumrock] #203118
12/12/07 06:58 PM
12/12/07 06:58 PM
Gizmo  Offline
UBB.threads Developer
Joined: Jun 2006
Posts: 17,013
Portland, OR; USA
doubtful; the two problems are likely independent of eachother.


I am a Web Development Contractor, I do not work for UBBCentral. I have provided free User to User Support since the beginning of these support forums.
Need to Upgrade?
Forums: A Gardeners Forum Scouters World
UBB.threads: UBBWiki, UBB Styles, UBB.Sitemaps
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Re: Email Verifications [Re: Gizmo] #203122
12/12/07 07:49 PM
12/12/07 07:49 PM
maximumrock  Offline OP
newbie
Joined: Dec 2007
Posts: 32
Originally Posted by Gizmo
doubtful; the two problems are likely independent of eachother.


thanks.. any other suggestions for my primary problem. Users arent able to get email to verify their new membership..

Re: Email Verifications [Re: maximumrock] #203180
12/13/07 07:36 AM
12/13/07 07:36 AM
R
Rick  Offline
Former Developer
Joined: Jun 2006
Posts: 10,177
Aberdeen, WA
If no email is being sent out, then it could be a few things. You'll want to check with your host to see if there is anything special for sending out emails via php. It could be that it requires you to use a certain SMTP server, or possibly even some type of authentication.

Re: Email Verifications [Re: Rick] #203242
12/13/07 07:45 PM
12/13/07 07:45 PM
Gizmo  Offline
UBB.threads Developer
Joined: Jun 2006
Posts: 17,013
Portland, OR; USA
I think we need some info on setting up SMTP Auth with UBB.T wink... As is, we have a box for SMTP host, but nothing for port, username, password, or an ssl option :/


I am a Web Development Contractor, I do not work for UBBCentral. I have provided free User to User Support since the beginning of these support forums.
Need to Upgrade?
Forums: A Gardeners Forum Scouters World
UBB.threads: UBBWiki, UBB Styles, UBB.Sitemaps
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Re: Email Verifications [Re: Gizmo] #203259
12/13/07 09:24 PM
12/13/07 09:24 PM
SD  Offline
Former Developer
Joined: Apr 2007
Posts: 4,313
SoCal, USA
admin FAQ... :whis:

Re: Email Verifications [Re: SD] #203260
12/13/07 09:38 PM
12/13/07 09:38 PM
Gizmo  Offline
UBB.threads Developer
Joined: Jun 2006
Posts: 17,013
Portland, OR; USA
I would, but i'm not sure how it works


I am a Web Development Contractor, I do not work for UBBCentral. I have provided free User to User Support since the beginning of these support forums.
Need to Upgrade?
Forums: A Gardeners Forum Scouters World
UBB.threads: UBBWiki, UBB Styles, UBB.Sitemaps
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