UBB.threads PHP Forum Software Community Forums UBB.threads 7 Installation and Upgrade Support Gallery stopped showing photos

I just moved my site from a Linux host to a Windows host. Now the Gallery isn't saving the uploaded photos.

It numbers them properly but nothing shows up in the default location forum/gallery/default/*

Secondly I just noticed that my SQL log files aren't being written either.

Any chance these are config.inc.php problems?

---EXAMPLE COMPARISON OF OLD VERSES NEW----
My original file shows --> SESSION_PATH' => '/home/virtual/site40/fst/var/www/html/forum/xxx
My current file shows --> SESSION_PATH' => '/Inetpub/vhosts/vccachat.org/httpdocs/forum/xxx

Try creating and running a PHP info page to review what's going on with PHP


Make sure the permissions are correct.

okay... where do I look in the list? What am I looking for?

System Windows NT WIN2P 5.2 build 3790
Build Date May 31 2007 09:36:39
Configure Command cscript /nologo configure.js "--enable-snapshot-build" "--with-gd=shared"
Server API ISAPI
Virtual Directory Support enabled
Configuration File (php.ini) Path C:\WINDOWS
Loaded Configuration File E:\Additional\PleskPHP5\php.ini
PHP API 20041225
PHP Extension 20060613
Zend Extension 220060519
Debug Build no
Thread Safety enabled
Zend Memory Manager enabled
IPv6 Support enabled
Registered PHP Streams php, file, data, http, ftp, compress.zlib
Registered Stream Socket Transports tcp, udp
Registered Stream Filters convert.iconv.*, string.rot13, string.toupper, string.tolower, string.strip_tags, convert.*, consumed, zlib.*
--continued--

Okay --- Is this an issue? Some of the PATHS have a DOS backwards slash, while others have a "web style" forward slash.

I always thought that if it had a drive letter, then it should be a backwards slash.....

EXAMPLES:
APPL_PHYSICAL_PATH E:\inetpub\vhosts\vccachat.org\httpdocs\

session.save_path e:/Inetpub/vhosts/vccachat.org/httpdocs/forum/sessions

Which are you using for your image handling, GD or ImageMagick? ImageMagick can be a bit tricky on windows servers regarding permissions.

As far as PHP is concerned the forward slashes are fine.

Using GD... worked good for the past two years.

I removed drive letters (eg E:) from my paths and they still work.

Here's my Board:
http://vccachat.org/forum/ubbthreads.php/ubb/postlist/Board/47

While logged in as the admin, bring up this URL:

http://vccachat.org/forum/ubbthreads.php?ubb=captcha&type=gd&test=1

That should give you some info on if GD is behaving properly.

All I get is a blank screen.....

--------------
and this on the PHP info:

GD Support enabled
GD Version bundled (2.0.34 compatible)
FreeType Support enabled
FreeType Linkage with freetype
FreeType Version 2.1.9
T1Lib Support enabled
GIF Read Support enabled
GIF Create Support enabled
JPG Support enabled
PNG Support enabled
WBMP Support enabled
XBM Support enabled

Hmm, that's strange. Can you try temporarily enabling captcha and see if the image shows up?

I enabled it and got the blank screen... except there's a small rectangle in the upper left corner which is a slightly different shade of white than the rest of the screen.

It sounds like something is going wrong with GD possibly but with no output to that URL that I gave you it's a bit strange. Is your php.ini set so it only logs errors to the error log, or does it display them in the browser? You might try checking your webserver error logs to see if there is any info there.

checking.....

HELLO!!! Finally got an error log reading back from my HOST....

Where did Gallery47 come from? Any ideas?

=======HOST REPLY ABOUT MY Error Log=================
Once I click "submit" the image is uploaded to vccachat.orghttpdocsforumtmp folder. Then your scripts are trying to move the image to folder which does not exist:
vccachat.orghttpdocsforumgallery47

12:33:26 AM w3wp.exe:25752 OPEN E:Inetpubvhostsvccachat.orghttpdocsforumgallery47medium327.jpg PATH NOT FOUND Options: Open Access: Read

12:37:00 AM w3wp.exe:25752 QUERY INFORMATION E:Inetpubvhostsvccachat.orghttpdocsforumgallery47full328.jpg PATH NOT FOUND Attributes: Error

12:37:00 AM w3wp.exe:25752 OPEN E:Inetpubvhostsvccachat.orghttpdocsforumgallery47medium328.jpg PATH NOT FOUND Options: Open Access: 00100002

12:37:00 AM w3wp.exe:25752 OPEN E:Inetpubvhostsvccachat.orghttpdocsforumgallery47thumbs328.jpg PATH NOT FOUND Options: Open Access: Read

Please make sure that path to "full", "medium" and "thumbs" folders is set properly.

It looks like all of the slashes are being stripped. You may have to edit the FULL_PATH in the config and specify double backslashes if it's set to a windows style path:

E:\\Inetpub\\vhosts\\vccachat.org\\httpdocs\\forum

okay... editing... standby, I'll let you know the results.

well.... close but no cigar.

Edited the path successfully using the double back slash. Got a green OKAY for "exists" and is "writeable".

Then removed the E: and it still works.. or rather doesn't work, but is still shown to be valid.

I even created a directly called "gallery47" to see if that would act as a source... but nothing happened.. apparently when trys to transfer the graphic from "temp" to "gallery" something is screwy.

Any more ideas? I've been working this for 7 days now... :-(

Submitted TWO trouble tickets to UBB, but no response.

I'll need to look for your tickets. Just checked earlier and didn't have any new ones, but will check again in case they are in a different category.

As for the gallery. It shouldn't actually be gallery47. It should be creating a folder under gallery entitled 47 and then one underneath there for the different sized images, so:

gallery/47/thumbs
gallery/47/medium
gallery/47/full

Let me go check the support system and see if I can find your ticket.

Found your ticket, working on it now.

yep... I see your posting... AND I MODIFIED THE SESSION PATH and that seemed to fix it!!!!!!!!!!!!!!!!

I can see your posting and my last couple of tests....

The double back slashes did the trick!!!!

Actually it was a bit more than that. I explained it in the ticket. Safe mode was on when you were on your linux server, but off on the new server. So, the directory was never created that it's now trying to put the images into.

I've created the directories, and we'll need to document this as one thing to check when a site is moved.

Whoops.. were are the graphic files being stored?? They don't show up under GALLERY.

They are stored in gallery/47/(thumbs|medium|full)

47 is the forum id. On a server where safe mode isn't enabled, a directory is created for each gallery forum. It's much better for performance instead of throwing all of them into a single directory like we have to do with safe mode enabled.

Okay, I see them now... yes, I was wondering how many files I could save to that directy before it became sluggish..

So the first 200 files will remain in the "Gallery" folder without any forum ID?

correct, and that won't cause any issues, since the directory they are stored in is saved in the database, so it knows where to look.

Thank you!! This was kind of a shame to give them the Gallery on Thanksgiving (during an upgrade) and then lose it Dec 27th after moving to a new Host!!! Ha!

(I'm still thinking about going back to Linux though. Moving a 150 Meg database to Windows was no fun.)

I have to deal with a 60GB database on Windows every day for backups and maintenance. What a pain that is.