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PM not being flagged as read #165046
10/06/06 08:35 AM
10/06/06 08:35 AM
driv  Offline
OP
Joined: Jan 2004
Posts: 2,656
Hi (UBB version 6.7.1)

I've just received this message from one of my users...

Quote:
I am constantly alerted that I have one unread private message and its always the same whenever I open it, like groundhog day !


I seem to recall having this problem once before and Charles ran some sort of utility to sort things out.

Being as the board isn't supported any longer and I haven't yet moved to threads - is there a chance of getting hold of this 'utility' please smile


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Re: PM not being flagged as read [Re: driv] #165106
10/06/06 02:05 PM
10/06/06 02:05 PM
jgeoff  Offline
Pooh-Bah
Joined: Aug 2006
Posts: 1,944
NJ
You can have the user try the "Delete All Cookies" link in their profile... maybe that'll help?


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Re: PM not being flagged as read [Re: jgeoff] #165108
10/06/06 02:17 PM
10/06/06 02:17 PM
driv  Offline
OP
Joined: Jan 2004
Posts: 2,656
Cheers mate, I'll try that.


Using version :: 7.6.2
Re: PM not being flagged as read [Re: driv] #165359
10/09/06 04:17 AM
10/09/06 04:17 AM
driv  Offline
OP
Joined: Jan 2004
Posts: 2,656
Unfortunately, that didn't work.
Any other thoughts, anyone?


Using version :: 7.6.2
Re: PM not being flagged as read [Re: driv] #165537
10/10/06 12:29 AM
10/10/06 12:29 AM
AllenAyres  Offline
Pooh-Bah
Joined: Dec 2003
Posts: 2,046
Texas
hmmm... have them check the time of the computer, is it so far off that it's messing up the cookies?

There was a utility for pm's, but the one I remember rebuilt them, didn't fix some ghosting on the notifications.


- Allen
- ThreadsDev | PraiseCafe
Re: PM not being flagged as read [Re: AllenAyres] #165782
10/11/06 03:03 PM
10/11/06 03:03 PM
driv  Offline
OP
Joined: Jan 2004
Posts: 2,656
ok - my user neglected to tell me that he was getting error messages when he tried to delete the post!

I've just logged in with his credentials and it turns out it was a simple 'permission denied' error - a quick chmod later and everything is fine...

Sorry about that frown

I'm just posting this for closure to the thread.
Thanks for your help smile


Using version :: 7.6.2
Re: PM not being flagged as read [Re: driv] #165796
10/11/06 04:26 PM
10/11/06 04:26 PM
Gizmo  Offline
UBB.threads Developer
Joined: Jun 2006
Posts: 17,002
Portland, OR; USA
I have an idea... We should force our users to take screenshots of the problem, that way we can see if what they're saying is th eentire picture... wink


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Re: PM not being flagged as read [Re: Gizmo] #218933
11/08/08 09:20 AM
11/08/08 09:20 AM
M
mswlogo_  Offline
newbie
Joined: Feb 2006
Posts: 28
I have the same issue with one user.

I can "become user" and see the problem as well.

I sent another message and read that.

Still blinking.

It's like a counter is off by one somewhere.

Perhaps if another user sent a message and then deleted that message in a thread before he read it, it would cause it?

There should be a Mark all read for PM's.

Any ideas how to fix?


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