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#226228 05/04/2009 10:00 AM
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journeyman
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Hej

Some of my users complaining that they cant login with IE 8. Im using firefox, and dont have that problem, but some of my users using public computers at universities and cant download other browsers. Is there a problem with IE 8 and UBB?


trosfrihed.dk
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Just tested with IE8 and all fine here.....

Ian #226232 05/04/2009 11:01 AM
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I have not used IE8 yet. But I believe there is some type of compatibility setting now. Something to do with how it handles html tags.


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Isn't IE8 still in beta?

Why would you want to test a companies software that has had a very well know past for bugs, security holes, and compatible problems?


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I'm pretty sure IE8 is out of beta especially wince Windows Vista installed it for me automatically lol...


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Well, knowing that Vista is crap I'm pretty sure IE8 is crap too, lol.

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journeyman
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Hej
Thanks for your replies. I have istalled IE8 trying investigate login problems. There seems to be a problem with the board url and IE cookies. I had setup my board to force url with 'http://www.domain.com' but even when UBB force the url with 'www' I cant login when typing 'domain.com' in the browser line.

To login, I have to restart the browser and write 'www.domain.com' in browserline and then click on the login-link. So I guess there must be a problem with the way IE8 handle cookies.

IE8 sucks frown , and i have uninstalled it.

But I wants to give mr. Gates a little credit: If you have upgraded from IE7 to IE8, then its possible to get back to IE7 by uninstalling IE8 through control panel on windows Pc's


trosfrihed.dk
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Originally Posted by JAISP
knowing that Vista is crap
Not that I entirely agree with you there, JAISP wink but from today you can download the release candidate for Windows 7 from Microsoft and run it on a "free" license until June 2010. Worth a look, eh?
Originally Posted by JAISP
Isn't IE8 still in beta?
IE8 went on general release 19th March, 2009. It wasn't included in all Windows Updates, but rolled out in Vista updates.
Originally Posted by arentzen
IE8 sucks
Hmm.... weeuuurlll, that aside (!!), are you using an htaccess redirect for your www.domain/domain issue? It might resolve the problem.

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journeyman
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Originally Posted by Neil White
Originally Posted by JAISP
knowing that Vista is crap
Not that I entirely agree with you there, JAISP wink but from today you can download the release candidate for Windows 7 from Microsoft and run it on a "free" license until June 2010. Worth a look, eh?
Originally Posted by JAISP
Isn't IE8 still in beta?
IE8 went on general release 19th March, 2009. It wasn't included in all Windows Updates, but rolled out in Vista updates.
Originally Posted by arentzen
IE8 sucks
Hmm.... weeuuurlll, that aside (!!), are you using an htaccess redirect for your www.domain/domain issue? It might resolve the problem.

Yes, I have tried htaccess. It redirects, but it still wont let IE8 users login. The only way I can make it work is enable 'Allow multi-url access' in control panel.


trosfrihed.dk
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Originally Posted by arentzen
But I wants to give mr. Gates a little credit: If you have upgraded from IE7 to IE8, then its possible to get back to IE7 by uninstalling IE8 through control panel on windows Pc's

Apparently Microsoft knows that their browser sucks if they will let you go back. In past versions they did not let you roll back versions.

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Interesting, what is your setting just below allow multi URL in the control panel.
Domains for HTTP Referer Check
and
Disable HTTP Referer Check?


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Actually, I rolled back from IE7 to IE6 the same way; they're simply letting you KNOW you can do it now tongue...


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Well I finally got around to installing IE8 on a xp3 machine.
I don't see a issue on at least three sites.
Including registering on your site. Possibly it is the referrer check that really is a issue.
As well as what internet security software is used???


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Ruben #226287 05/06/2009 11:46 PM
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I have occasional log in issues and users that report them too :/


- Allen
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Ruben #226288 05/07/2009 12:09 AM
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journeyman
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Hej
I have disabled 'allow multi url, and enabled 'disable http referer check'.

Yesterday i had login problems onto Ubbdev too, with IE8


trosfrihed.dk
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Ruben #226289 05/07/2009 12:26 AM
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Originally Posted by Ruben
Well I finally got around to installing IE8 on a xp3 machine.
I don't see a issue on at least three sites.
Including registering on your site. Possibly it is the referrer check that really is a issue.
As well as what internet security software is used???

Im not using firewall at all, and I dont think it's the problem. If I enter my site typing 'trosfrihed.dk' in the browser line, then im being correctly redirected to http://www.trosfrihed.dk, but im not getting logged in. If i close browserwindow, then open a new browserwindow and typing www.trosfrihed.dk in the browserline, then its possible to log in.

I did try to set my domain with and without 'www' in 'http referer check' and enabled 'http referer check' but it didnt changed anything frown


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It sounds like IE8 doesn't want to set a cookie on the redirect. We had to put a special clause in for that just for IE7 and prior and sounds like maybe they've changed something again.

I need to find a guinea pig computer to install IE8 on so I can test with it.

Rick #226298 05/07/2009 12:29 PM
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okay here is what I tried using the example URls provided.
Which I did not try before. I had tested it using the URL in his signature
Both IE7 and IE8 has the same problem not able to login using trosfrihed.dk

Just for extra info IE7 is installed on a vista box and IE8 is on a xp box.
I tried this same method on my own site without the initial www or http and was successful.

Could it just be the way the particular site is handling the redirect on the URL?


Last edited by Ruben; 05/07/2009 12:37 PM. Reason: Added comment

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I am having a rash of these once again myself. getting 1 or 2 complaints a day. I am running with referrer check disabled.


Mike




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try enabling multi-url access like arentzen did.
See if the problem goes away.


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I did worked out a temporary solution to login problems with IE7 and IE8:

Make a htaccess file and let it direct to http://www.domain.com/forums/ubbthreads.php if the url not containing 'www.domain.com'

Code
rewriteengine on
rewritecond %{http_host} !^www\.domain\.com$ 
rewriterule ^(.*)$ http://www.domain.com/forums/ubbthreads.php [r=301]


trosfrihed.dk
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Thank you smile

It would be nice if this can be fixed for 7.5.3 - might be a while before we have something new and logging in is kind of important smile


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As Ruben suggested earlier, multi URL is checked. Still having problems. Just helped a guy tonight with it (I hope).
I do not know what the answer is or if there is one, dealing with IE can really be a hair ripper. smile

Thanks for listening and I hope a closer look can be taken. smile

Sincerely
Mike



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I strongly suspect Arentzen's htaccess solution will solve this issue in a Linux/Apache environment, and it's good SEO practice to have this set up anyway. smile

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I'm using my son's computer for my IE8 testbed since I don't want to update my own smile I should be able to get this fixed for 7.5.3.

Rick #226423 05/12/2009 10:31 AM
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Hmm, can't duplicate this on several sites I've tested so far. Have tried both allow and disallow multi-url and everything works fine. Still looking for what might be going on.

I can't see why it would be the redirect, since the URL is changed when you first go to the site.

Rick #226424 05/12/2009 10:35 AM
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Just tried on Mike's bowltech site and no issues logging in there either. This is with the default IE8 settings.

Rick #226427 05/12/2009 11:05 AM
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Doing a little research and this appears to be an issue on several websites, banks, istockphoto, etc. Apparently, you have to add some websites to the compatibility mode list and restart the browser.

Another solution is to add this to the list of meta tags:

<meta http-equiv="X-UA-Compatible" content="IE=EmulateIE7" />

Still doesn't really explain why it's working for some and not for others, but that's what I've found so far.

Rick #226428 05/12/2009 11:14 AM
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For anyone having an issue try adding that line to your header insert in the control panel:

<meta http-equiv="X-UA-Compatible" content="IE=EmulateIE7" />

If it works, I may just put that in by default until I can figure out specifically what it doesn't like.

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Ok, have added to the insert lets see what happens.

Thanks Rick.

Mike


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Ok, just to clarify, that goes in the Header Insert, and not the Default Header wink

Rick #226481 05/13/2009 12:31 PM
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I'll try it on a site I get complaints at smile


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hehe, I can't log in to add it crazy


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OK, I logged in with firefox and added it to the headerinsert.

I still couldn't log in with IE8 - I had to close my browser first then open it back up, now I can log in. thumbsup


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I've had people in the past with IE7 say they couldn't log in either, sometimes I'd have to log in through photopost to get logged into the forum. Sometimes I'd have to log out through photopost to be logged out. Odd.

Thanks for this fix tho, one less thing to worry about.


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Since the only site I can see this issue on is
arentzen's site. Is this work around inserted in the header on this site now?
Just curious!


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Never mind I can see the meta tag is in place here now.


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Ruben #226595 05/17/2009 12:01 PM
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So far so good.

Added this into the header insert per Rick 5 days ago and have had no log in problem reports since then.

I will report back in a few days.

<meta http-equiv="X-UA-Compatible" content="IE=EmulateIE7" />


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I have noticed that if you run 7.5.3 in compatability mode you get duplicate images and lines on the page.

I do not know much about the compatability mode, but it certainly looks odd.

However for some reason on Rick's black and gold stylesheet you need to run this in compatability mode and then the pages look fine - all very strange....

Ian #226669 05/21/2009 8:53 AM
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Okay - still seems to be an issue with IE8.

I have the line <meta http-equiv="X-UA-Compatible" content="IE=EmulateIE7" /> showing up in my header see....

http://www.fansfocus.com/forums/ubbthreads.php/forum_summary.html

Yet I see the compatability view icon [Linked Image from ieblog.members.winisp.net]

If I view this forum in IE8 I do not see the image.

Any reason why?

I did find that if I then click on the icon and put it into compatability mode I get extra lines, and double images all over the place frown

Any thoughts or ideas?

Not 100% sure what it looks like IE7 at the moment.

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