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#235041 02/22/2010 6:18 AM
Joined: Mar 2008
Posts: 24
stranger
stranger
Joined: Mar 2008
Posts: 24
Hello,

We are working with version 7.2.2.

Since last week I have received some emails from forum members telling me they can't log in to the forum.

Are you aware of this problem?
Do you know how to solve this issue?

Thank you and kind regards,
Lynn

Lynn #235046 02/22/2010 10:43 AM
Joined: Jun 2006
Posts: 9,242
Likes: 1
R
Former Developer
Former Developer
R Offline
Joined: Jun 2006
Posts: 9,242
Likes: 1
Do they get a particular error message when trying to login? Have you tried getting their username/password to try to login as one of them to see if it's an actual account issue or a user issue?

Rick #235048 02/22/2010 11:48 AM
Joined: Mar 2008
Posts: 24
stranger
stranger
Joined: Mar 2008
Posts: 24
Thanks for the fast reply, Rick.
I will check this with the forum member.

All the best,
Lynn


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