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#239898 10/11/2010 11:02 PM
Joined: Feb 2007
Posts: 48
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journeyman
journeyman
E Offline
Joined: Feb 2007
Posts: 48
At times I get an onslaught of users trying to register who are having a hard time.

The system will tell them their chosen User name is in use, not in the right format, no matter what they try ?

If i do it manually from my computer it works fine, no issue, but daily I get emails from people who cant register ?

Example from today:
Quote
I keep getting a message that says I do not have the correct number of characters in my users name, tried many different lengths, what do you want? Do you need caps and numbers too? It says how many for the password but I can find nothing for the user name. Would love to get started.

myfairpoint.net account.

membership wise:
New in past 24 hours: 35

This happens to at least 5 a day. Is this user error or something else ?





Joined: Apr 2007
Posts: 3,940
Likes: 1
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Former Developer
Former Developer
Joined: Apr 2007
Posts: 3,940
Likes: 1
where is your board ? URL ?

Joined: Feb 2007
Posts: 48
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journeyman
journeyman
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Joined: Feb 2007
Posts: 48

Joined: Jun 2006
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R
Former Developer
Former Developer
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Joined: Jun 2006
Posts: 9,242
Likes: 1
Hmm, the login name needs to be between 3 and 60 characters. The display name length is set in the control panel. Are they getting an error for the login name or the display name?

Joined: Jan 2005
Posts: 186
member
member
Joined: Jan 2005
Posts: 186
I had no problem registering. It gave me the standard error when I tried a 1 or 2 character login.

As Rick said you may want to check the Registration Settings page and see what Minimum Display Name Length and Maximum Display Name Length are set to.

Joined: Feb 2007
Posts: 48
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journeyman
journeyman
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Joined: Feb 2007
Posts: 48
settings are

Min 3
Max 18

User is using Safari at this time, most are having an issue with IE or some kind.



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