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Joined: Feb 2007
Posts: 48
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journeyman
journeyman
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Joined: Feb 2007
Posts: 48
I have been dealing with this issue for bit which was mostly restricted to Internet Explorer users, but is not moving to other browsers.

Here is the email I get, almost daily now as we have at least 35 people registering a day, if not more.
Quote
Thanks for you help, but it still doesn't work. I can say it's not on my side since I used 4 different comps including my work computer. I know I'm not using common names because I tried things like "uVfh5ryfl" and other randomly generated names as well as using 3 different email addresses. Clearing cookies didn't work and I tried Firefox, IE, Chrome, Safari and even my two ipads. Security settings are non existent and it's not a firewall issue (couldn't be anyway). I even tried while at Starbuck's on my laptop while hooked up to their wi-fi network.

I keep getting this regardless of unique username used:

UBB Message
This Display Name is already in use. Please choose a different Display Name.

I know it sounds like error but I'm sure it's not. Thanks again for your help as I wish I could join your forum as I'd like to read up, contribute and buy from a user that recently posted an LMT upper for sale (Thorn). I'll continue to try but at this time I'm out of ideas.

Also I can say, using the Member Management, I can find a member by Name one minute and then next minute it says they dont' exist in the database. Could the Database be corrupt and need to be worked on ?

Something is definitely going on, been using UBB since 2001, I have 50k registered members, and UBB is not acting 100%. It's definitely slow doing administrative things, if I have to delete a user and their posts, it creeps along at a snails pace.

What can be done to optimize this, I have plenty of server power, just UBB is not acting right.

Joined: Jun 2006
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R
Former Developer
Former Developer
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Joined: Jun 2006
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Hmm, that's odd. So it's just certain users unable to register and coming up with that error?

As for the slowdowns, if this is your own server has mysql been tuned/configured at all?

Joined: Feb 2007
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journeyman
journeyman
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Joined: Feb 2007
Posts: 48
It's a managed server, I can talked the guys they are pretty on top of it. The slow down is really only when I am editing something or someone in the control panel, it tends to slow down. Especially deleting a member and their posts.

Yes I get this error weekly with people unable to register. I am registering easily 40+ a day, but I am getting more and more of these types of errors from people ?

It used to be an IE issue, but as you can see has gone beyond that.

Last week I also literally did a search for a member, pulled the record up and then within an hour went back to pull the record again and it told me they didn't exist. Tried every combination and it was like the record was gone, meanwhile I saw it earlier in the day.

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Joined: Feb 2007
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journeyman
journeyman
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Joined: Feb 2007
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Nothing on this front ?

Why it endlessly tells people the Display Name is Taken ?

Bueller, Bueller...


Joined: Feb 2007
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journeyman
journeyman
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Joined: Feb 2007
Posts: 48
again just now another email

Quote
so sorry .....I want to participate but three try's three names three e mails and I am still getting bounced. I run e 107 and V bulletin forums and I never have these problems
you will have to do without me.
smile have a nice day

Happening to often to ignore...

Joined: Dec 2003
Posts: 6,560
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Joined: Dec 2003
Posts: 6,560
Likes: 78
I just tried to register at your site.
Using Ruben as login name and display name.

I get:
Quote
This Username is already in use. Please choose a different Username

I also tried the lost password via name and also email.

I get for name:
Quote
Can't find a login name of Ruben

I get for email:
Quote
Can't find a login name of

Note the missing name.

Maybe it is time for a support ticket.

OH I was using firefox 3.6.13 also

Last edited by Ruben; 03/01/2011 5:50 PM. Reason: Added comment

Blue Man Group
There is no such thing as stupid questions. Just stupid answers
Joined: Feb 2007
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journeyman
journeyman
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Joined: Feb 2007
Posts: 48
Well I can't get at my License Key information as it was associated to an old email address which I am having trouble retrieving

I will see what i can do.

Joined: Dec 2003
Posts: 6,560
Likes: 78
Joined: Dec 2003
Posts: 6,560
Likes: 78
Well it should be your login info for this forum.
Quote
Your support login is actually your forum login from our support forums.

If you haven't registed on our forums yet, please register first.
So if that don't work then you may need a trouble ticket for your trouble ticket.
LOL.


Blue Man Group
There is no such thing as stupid questions. Just stupid answers
Joined: Feb 2007
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journeyman
journeyman
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Joined: Feb 2007
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I have it thanks

Joined: Dec 2003
Posts: 6,560
Likes: 78
Joined: Dec 2003
Posts: 6,560
Likes: 78
Cool!
Would be nice to know what is the culprit.
Corrupted database.
File permission.
Bla,Bla.


Blue Man Group
There is no such thing as stupid questions. Just stupid answers
Joined: Oct 2006
Posts: 358
enthusiast
enthusiast
Joined: Oct 2006
Posts: 358
Don't leave us all hanging... I have the same problem. Please post your solution here. Thanks.


--BIll B
Joined: Feb 2007
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journeyman
journeyman
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Joined: Feb 2007
Posts: 48
They haven't said yet, I think is still trying to debug it.

Sounds like a MySql issue.


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