UBB.threads PHP Forum Software Community Forums UBB.threads 7 Bug Reports Force Users to Accept Rules on Next Visit Problems

I've updated our forum rules and used the "Force Users to Accept Rules on Next Visit?" so users can agree to the terms. I have a number of users reporting they are stuck in an infinite loop agreeing to the terms and that they never get past the screen.

Any ideas here?

<guess>Clear cookies ?</guess>

Yeah that doesn't work I've tried it in several browsers.

There is another post on this issue that was due to the session files.
https://www.ubbcentral.com/forums/ubbthreads.php/ubb/showflat/Number/233761

Permissions seem to be correct and I've tried clearing out the directory. Still stuck.

The strange thing here is that some users have had no problem, while others have. I have also in the current and past have had a certain fraction of users who seem to get stuck at some point of the registration, whether it the age verification, user agreement, or captcha. I can't help to think there is some strange configuration problem.

For my personal account I was able to get through the agreement fine, but for another test account it hung up. I looked at the DB records for the agreement and it was not inserting a value into the user_rules_accepted field.

Update

I've manually put in an accepted value and I got past the screen. I then set that value to zero, at which point it forced me to the agreement screen, but upon accepting the terms I got past it. So there is something strange going on here, and I think it has to do with users who have not logged in for a while, but that is just a guess.

It seems for users that have problems getting past the agreement screen, if I get them logged in by manually setting the agreement value, reset the agreement value so they have to agree again, things work. So I suspect it has something to do with a session or cookie value. I've tried deleting cookies and deleting the session value, but it didn't appear to rectify it.

I have not been able to replicate this, it only happens with certain users, which leads me to believe that it is a cookie/session issue.

Any ideas on how to resolve this? Delete all the session value in the db and in the sessions folder?

There should be a sessions folder in the ubb directory. Try removing all inside but the index and see if that helps

are all the users using internet explorer?

actually it's Firefox on Windows and I've been able to repeat it in OS X.

well, i noticed similar on my local wamp setup with your board.

you are loading a lot of other stuff besides threads on a page..

i never tracked it down tho

well if you can't figure it out.....

Might I suggest to open a support ticket?
Rick has not responded to this item but then he might be moving.
Then again it would be a test with the new owner.

I accidentally checked the checkbox to "Force Users to Accept Rules on Next Visit?" when I corrected a typo in the rules.

And I see there is no way to rescind that accidental action.

Does anyone know the database table and column where the flag is set. I am thinking I could UN-set it.

Thanks!

The table is ubbt_USERS and the field is USER_RULES_ACCEPTED. You need to enter a unix timestamp for all the values.

I ran this update, and it seems to have worked:

update ubbt_USERS set user_rules_accepted=1308670000
where user_rules_accepted = 0

But I am curious... There must be some config file that gets set when I check the checkbox.
... ah yes, found it:
Line 227 (next to last line) in config.inc.php:
'FORCE_RULES' => '1308669553',

I suppose I could just remove that line.

Or probably just set it to 0. Glad you figured it out.

Did you have the same complaints of an infinite loop?

No infinite loop, but the requirement was set this morning, and I updated the user_rules_accepted this afternoon.