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Joined: Oct 2008
Posts: 104
Member
Member
Joined: Oct 2008
Posts: 104
Sometime during the night our forums developed a problem where it isn't accepting posts correctly.
The post title shows up ok, but...

When you try to read any newer post, you get a message
"There was a problem looking up this post in our database".

Examples here (pick any of the newest threads).
http://www.pianoworld.com/forum/ubbthreads.php/forums/1/1/Piano%20Forum.html

Not sure what to do next, but this isn't good for business.

Any help would be most appreciated.


Founder/Host
Piano World
https://PianoWorld.com
Home of the world famous Piano Forums.
http://forum.PianoWorld.com
88,000+ registered members
Over 2.5 million posts, and growing...
Joined: Oct 2008
Posts: 104
Member
Member
Joined: Oct 2008
Posts: 104
And here is a message people are getting when they try to post now...

UBB Message
We encountered a problem. The reason reported was

Database error only visible to forum administrators

Please click back to return to the previous page.


Founder/Host
Piano World
https://PianoWorld.com
Home of the world famous Piano Forums.
http://forum.PianoWorld.com
88,000+ registered members
Over 2.5 million posts, and growing...
Joined: Jan 2008
Posts: 514
addict
addict
Joined: Jan 2008
Posts: 514
If this is just starting to happen, and isn't all the forum posts just the new ones....

I would check the password and name to the database. If that is correct, I would check permissions for the db, and possibly run the script under content rebuilder for the forums. If that didn't fix it, I would look at optimizing the tables for the forums.

Maybe the others have some better ideas, but that is where I would start.


Dunny

Joined: Jun 2006
Posts: 16,292
Likes: 116
UBB.threads Developer
UBB.threads Developer
Joined: Jun 2006
Posts: 16,292
Likes: 116
See The UBB.Wiki Project for how to disable the "Database error only visible to forum administrators" error message so you can see the actual error.


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