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Internal Server Error #253250
07/25/13 02:37 PM
07/25/13 02:37 PM
Joined: Jun 2008
Posts: 35
maria Offline OP
newbie
maria  Offline OP
newbie
Joined: Jun 2008
Posts: 35
Hi all,

I know I'm due overdue for an upgrade but the forum at http://www.livc.net/ubbthreads has been intermittently displaying the following error for the last 2 weeks:
Quote:
Internal Server Error

The server encountered an internal error or misconfiguration and was unable to complete your request.

Please contact the server administrator, webmaster@livc.net and inform them of the time the error occurred, and anything you might have done that may have caused the error.

More information about this error may be available in the server error log.

Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request.


This forum has been up and active for over ten years and nothing has been recently altered, at least by me, the only admin.

The response from my web host was as follows:
Quote:
It is not the issue I expected. Systems admins have also been unsuccessful at finding the root cause of the error.

You will need to get a programmer out to take a look and make sure the max execution time for your scripts are not killing them causing this issue.


Any advise on how to proceed would be appreciated, thank you.

Express Hosting
Express Hosting "We are the official hosting company of UBB.threads. Ask us about our free migration services to migrate your UBB.threads installation."
Re: Internal Server Error [Re: maria] #253251
07/25/13 02:44 PM
07/25/13 02:44 PM
Joined: Apr 2007
Posts: 4,313
SoCal, USA
SD Offline
Carpal Tunnel
SD  Offline
Carpal Tunnel
Joined: Apr 2007
Posts: 4,313
SoCal, USA
the host probably upgraded php or similar and the old UBB isn't compatible

2c

Re: Internal Server Error [Re: maria] #253252
07/25/13 04:40 PM
07/25/13 04:40 PM
Joined: Jun 2008
Posts: 35
maria Offline OP
newbie
maria  Offline OP
newbie
Joined: Jun 2008
Posts: 35
So upgrading should solve the issue?

Re: Internal Server Error [Re: maria] #253253
07/25/13 05:20 PM
07/25/13 05:20 PM
Joined: Dec 2003
Posts: 5,827
Lutz,FL
Ruben Offline

Ruben  Offline


Joined: Dec 2003
Posts: 5,827
Lutz,FL
Originally Posted by maria
So upgrading should solve the issue?

Not 100% true.
What version of php,mysql do you have now?


Blue Man Group


There is no such thing as stupid questions. Just stupid answers
Re: Internal Server Error [Re: maria] #253254
07/25/13 07:14 PM
07/25/13 07:14 PM
Joined: Jun 2008
Posts: 35
maria Offline OP
newbie
maria  Offline OP
newbie
Joined: Jun 2008
Posts: 35
Pasted from the sites control panel:

PHP version
5.2.17
MySQL version
5.0.96-community-log

Re: Internal Server Error [Re: maria] #253257
07/27/13 06:41 AM
07/27/13 06:41 AM
Joined: Jun 2008
Posts: 35
maria Offline OP
newbie
maria  Offline OP
newbie
Joined: Jun 2008
Posts: 35
This morning the forum is down with the following UBB Message for the front page:
Quote:
UBB Message
We encountered a problem. The reason reported was
Script: /home/livc/public_html/ubbthreads/scripts/cfrm.inc.php
Line#: 163
SQL Error: Got error 122 from storage engine
SQL Error #: 1030
Query: SELECT c.CATEGORY_TITLE,c.CATEGORY_ID,c.CATEGORY_DESCRIPTION FROM ubbt_CATEGORIES as c, ubbt_FORUMS as f WHERE (f.FORUM_IS_ACTIVE = 1) AND (f.CATEGORY_ID=c.CATEGORY_ID) GROUP BY c.CATEGORY_ID ORDER BY c.CATEGORY_SORT_ORDER

Please click back to return to the previous page.


and this when I click on and old email link for a particular thread:
Quote:
UBB Message
We encountered a problem. The reason reported was
Script: /home/livc/public_html/ubbthreads/libs/user.inc.php
Line#: 445
SQL Error: Lost connection to MySQL server during query
Please verify that your MySQL server is running
SQL Error #: 2013
Query: SELECT t2.USER_TOPIC_VIEW_TYPE, t2.USER_TOPICS_PER_PAGE, t2.USER_SHOW_AVATARS, t2.USER_POSTS_PER_TOPIC, t2.USER_TIME_OFFSET,t2.USER_SHOW_SIGNATURES,t2.USER_TIME_FORMAT,t2.USER_IGNORE_LIST,t2.USER_SHOW_AVATARS,t2.USER_POST_LAYOUT, t1.USER_ID, t1.USER_DISPLAY_NAME, t1.USER_PASSWORD, t1.USER_SESSION_ID, t1.USER_MEMBERSHIP_LEVEL, t1.USER_IS_BANNED,t1.USER_RULES_ACCEPTED, t1.USER_IS_UNDERAGE, t2.USER_TOTAL_PM, t2.USER_STYLE, t2.USER_HIDE_LEFT_COLUMN,t2.USER_HIDE_RIGHT_COLUMN, t2.USER_LANGUAGE, t2.USER_MOOD, t2.USER_RELATIVE_TIME, t2.USER_TIME_OFFSET,t2.USER_SHOW_ALL_GRAEMLINS, t2.USER_AVATAR, t2.USER_TITLE, t2.USER_CUSTOM_TITLE, t2.USER_NAME_COLOR, t2.USER_SHOW_LEFT_MYSTUFF FROM ubbt_USERS as t1, ubbt_USER_PROFILE as t2 WHERE t1.USER_ID = 252 AND t1.USER_ID = t2.USER_ID

Please click back to return to the previous page.

Does this throw some light on the initial problem?
Any advise, comments, suggestions appreciated, thank you.

Re: Internal Server Error [Re: maria] #253260
07/27/13 01:59 PM
07/27/13 01:59 PM
Joined: Jun 2006
Posts: 16,788
Portland, OR; USA
Gizmo Online tapedshut
UBB.threads Developer
Gizmo  Online Tapedshut
UBB.threads Developer
Joined: Jun 2006
Posts: 16,788
Portland, OR; USA
Well, the errors are telling you the problem:

Quote:
SQL Error: Got error 122 from storage engine

This usually means you're out of space; not necessarily server space, probably the tmp folder's "partition".

Quote:
SQL Error: Lost connection to MySQL server during query
Please verify that your MySQL server is running

This is pretty self explanatory, it cannot connect to the MySQL server.


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Re: Internal Server Error [Re: Ruben] #253264
07/27/13 03:51 PM
07/27/13 03:51 PM
Joined: Dec 2003
Posts: 5,827
Lutz,FL
Ruben Offline

Ruben  Offline


Joined: Dec 2003
Posts: 5,827
Lutz,FL
Originally Posted by maria
Pasted from the sites control panel:

PHP version
5.2.17
MySQL version
5.0.96-community-log

I run ubb 7.56 and 7.57 on the same and no issues.
I am not sure if 7.31 had a issue with them.
But after looking at your other posts it appears that you need to address your storage space issues first.


Blue Man Group


There is no such thing as stupid questions. Just stupid answers
Re: Internal Server Error [Re: maria] #253271
07/29/13 09:31 AM
07/29/13 09:31 AM
Joined: Jun 2008
Posts: 35
maria Offline OP
newbie
maria  Offline OP
newbie
Joined: Jun 2008
Posts: 35
Thanks for the input


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