Previous Thread
Next Thread
Print Thread
Hop To
#253325 08/08/2013 3:34 PM
Joined: May 2008
Posts: 21
S
stranger
stranger
S Offline
Joined: May 2008
Posts: 21
I emailed UBB.threads last week, regarding having the company move me to a new server and upgrading my forum software to the latest version. I have received no response from their inquiries/sales email.

Are they no longer offering this service? What is the state of play? Having no response to a customer inquiry seems a little strange.

Joined: Dec 2003
Posts: 6,560
Likes: 78
Joined: Dec 2003
Posts: 6,560
Likes: 78
What?
UBB does not have a hosting service.
Curious on what email you used since for ubb it should have been a Support ticket or order for a upgrade.
For hosting it would be what you use or there is express hosting here that is sponsored on this forum.


Blue Man Group
There is no such thing as stupid questions. Just stupid answers
Joined: May 2008
Posts: 21
S
stranger
stranger
S Offline
Joined: May 2008
Posts: 21
I emailed: support@ubbcentral.com

The email was sent August 2nd.

Joined: Jun 2006
Posts: 16,292
Likes: 116
UBB.threads Developer
UBB.threads Developer
Joined: Jun 2006
Posts: 16,292
Likes: 116
Your best bet is a Support Ticket, this forum is a user to user forum. Where previous ownership would spend a lot of time policing these forums, the current ownership does not.


I am a Web Development Contractor, I do not work for UBBCentral. I have provided free User to User Support since the beginning of these support forums.
Do you need Forum Install or Upgrade Services?
Forums: A Gardeners Forum, Scouters World
UBB.threads: UBBWiki, UBB Styles, UBB.Sitemaps
Longtime Supporter & Resident Post-A-Holic
VNC Web Services: Code Modifications, Upgrades, Styling, Coding Services, Disaster Recovery, and more!
Joined: May 2008
Posts: 21
S
stranger
stranger
S Offline
Joined: May 2008
Posts: 21
Cheers chaps - much appreciated.

I - wrongly - thought the two were linked. smile

Joined: May 2008
Posts: 21
S
stranger
stranger
S Offline
Joined: May 2008
Posts: 21
Originally Posted by Simon UK
Cheers chaps - much appreciated.

I - wrongly - thought the two were linked. smile

...and, I should add, that they would answer emails.

May I ask an obvious question, is the company still developing the Ubb.Threads software, or is it now dormant?

Joined: Jun 2006
Posts: 16,292
Likes: 116
UBB.threads Developer
UBB.threads Developer
Joined: Jun 2006
Posts: 16,292
Likes: 116
It looks like 7.5.7 was released in December 2012 according to the changelog; it's a fairly stable product however. When Rick was in charge he was pulling for a release every month or so, I'm not sure what timeline the current owners have in mind.


I am a Web Development Contractor, I do not work for UBBCentral. I have provided free User to User Support since the beginning of these support forums.
Do you need Forum Install or Upgrade Services?
Forums: A Gardeners Forum, Scouters World
UBB.threads: UBBWiki, UBB Styles, UBB.Sitemaps
Longtime Supporter & Resident Post-A-Holic
VNC Web Services: Code Modifications, Upgrades, Styling, Coding Services, Disaster Recovery, and more!
Joined: Oct 2013
Posts: 3
W
stranger
stranger
W Offline
Joined: Oct 2013
Posts: 3
I should add, that they would answer emails


Link Copied to Clipboard
ShoutChat
Comment Guidelines: Do post respectful and insightful comments. Don't flame, hate, spam.
Recent Topics
spam issues
by ECNet - 03/19/2024 11:45 PM
Looking for a forum
by azr - 03/15/2024 11:26 PM
Editing Links in Post
by Outdoorking - 03/15/2024 9:31 AM
Question on barkrowler and the like
by Mors - 02/29/2024 6:51 PM
Member Permissions Help
by domspeak - 02/27/2024 6:31 PM
Who's Online Now
3 members (rootman, Gizmo, Nightcrawler), 562 guests, and 186 robots.
Key: Admin, Global Mod, Mod
Random Gallery Image
Latest Gallery Images
Los Angeles
Los Angeles
by isaac, August 6
3D Creations
3D Creations
by JAISP, December 30
Artistic structures
Artistic structures
by isaac, August 29
Stones
Stones
by isaac, August 19
Powered by UBB.threads™ PHP Forum Software 8.0.0
(Preview build 20230217)