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Getting sick of this #253352
08/13/13 05:48 PM
08/13/13 05:48 PM
SteveS  Offline
OP
addict
Joined: Mar 2007
Posts: 532
Massachusetts
I'm having to post this from my phone, because I can't stay logged in with the laptop. Is anything ever going to be done about this well known problem? I know that I have lost members because of it, and it is obvious how frustrating it is to people. When I lose members, it affects me financially. Maybe it's time, after over ten years of loyalty, to finally give up and move. I don't see any evidence of interest in our problems from anyone in a position to do something about it.

My primary site has 32,000 members, and 2.6 million posts. Is that the sort of site that UBB wants to lose?


Steve

UBB.classic from 2000-2003
UBB.threads from 2003-present!
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Re: Getting sick of this [Re: SteveS] #253353
08/13/13 05:59 PM
08/13/13 05:59 PM
Ruben  Offline
Joined: Dec 2003
Posts: 5,920
Lutz,FL
I agree.
It seems to be a on again off again issue that is addressed but never fixed.


Blue Man Group


There is no such thing as stupid questions. Just stupid answers
Re: Getting sick of this [Re: SteveS] #253360
08/14/13 08:19 PM
08/14/13 08:19 PM
SteveS  Offline
OP
addict
Joined: Mar 2007
Posts: 532
Massachusetts
Quote:
UBBSystems (Member #10804)
Administrator
Registered On: 06/02/11 09:14 AM
Last Online: 08/03/13 05:24 PM


More than ten days.


Steve

UBB.classic from 2000-2003
UBB.threads from 2003-present!
Re: Getting sick of this [Re: SteveS] #253361
08/14/13 08:20 PM
08/14/13 08:20 PM
SteveS  Offline
OP
addict
Joined: Mar 2007
Posts: 532
Massachusetts
Quote:
SD (Member #3429)
Administrator
Registered On: 04/19/07 08:49 PM
Last Online: 07/31/13 12:05 PM


Two weeks.


Steve

UBB.classic from 2000-2003
UBB.threads from 2003-present!
Re: Getting sick of this [Re: SteveS] #253362
08/14/13 08:22 PM
08/14/13 08:22 PM
SteveS  Offline
OP
addict
Joined: Mar 2007
Posts: 532
Massachusetts
By the way, I appreciate all of the help that has been coming from Ruben and James.


Steve

UBB.classic from 2000-2003
UBB.threads from 2003-present!
Re: Getting sick of this [Re: SteveS] #253363
08/15/13 12:16 AM
08/15/13 12:16 AM
Gizmo  Offline
UBB.threads Developer
Joined: Jun 2006
Posts: 16,956
Portland, OR; USA
Originally Posted by SteveS
By the way, I appreciate all of the help that has been coming from Ruben and James.
Not a problem, just keep in mind Staff vs Volunteer; you'd think it'd be the staff would be here all the time, yet it's constantly the volunteers lol...

I stop in during coding/data entry breaks throughout the day; have a big coding project that I've been working on


I am a Web Development Contractor, I do not work for UBBCentral. I have provided free User to User Support since the beginning of these support forums.
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Re: Getting sick of this [Re: SteveS] #253374
08/16/13 02:47 PM
08/16/13 02:47 PM
UBBSystems  Offline
Sysop
Joined: Jun 2011
Posts: 125
Hi Steve, I don't see a ticket in the system for this issue from you....

Re: Getting sick of this [Re: SteveS] #253376
08/16/13 05:21 PM
08/16/13 05:21 PM
SteveS  Offline
OP
addict
Joined: Mar 2007
Posts: 532
Massachusetts
Are you unaware of this very common complaint/problem? Numerous posts have been made here on UBBCentral about it, by many people from many sites. Your staff of volunteers is well aware of it.


As far as the issue that I was having when I made this post... I was unable to stay logged in on UBBCentral. I don't think it would be appropriate for me to submit a ticket for someone else's site.



Steve

UBB.classic from 2000-2003
UBB.threads from 2003-present!
Re: Getting sick of this [Re: SteveS] #253377
08/16/13 06:00 PM
08/16/13 06:00 PM
Ruben  Offline
Joined: Dec 2003
Posts: 5,920
Lutz,FL
Steve, I think Brooks missed the point that your access issue was directed at this site for this current post?
He probably assumed you were talking about your site only.
Same issue I agree though.


Blue Man Group


There is no such thing as stupid questions. Just stupid answers
Re: Getting sick of this [Re: SteveS] #253378
08/16/13 11:33 PM
08/16/13 11:33 PM
UBBSystems  Offline
Sysop
Joined: Jun 2011
Posts: 125
seemed like he was referring to his board.... been a really hard issue to track down, some people who had the issue were able to stay logged in by not checking, keep me logged in. It's not as widespread as you would think, we have no support tickets for it...

Re: Getting sick of this [Re: SteveS] #253379
08/17/13 04:11 AM
08/17/13 04:11 AM
Mark S  Offline
Joined: Jul 2006
Posts: 4,722
Liverpool : England : UK
I suspect it is a multiple tab issue.
I dont use IE anymore if that is the browser being used. Personally I use chrome and ive not experienced any log out issues. If I had +8 tabs in older versions of firefox strange things would happen and being logged out was one of them.

Either way it needs to be resolved for the greater good and peace of mind.



BOOM !! Version v7.6.1.1
People who inspire me Isaac ME Gizmo
Re: Getting sick of this [Re: SteveS] #253383
08/17/13 02:00 PM
08/17/13 02:00 PM
Gizmo  Offline
UBB.threads Developer
Joined: Jun 2006
Posts: 16,956
Portland, OR; USA
I read something about how IE doesn't like hugely fictitious numbers in regards to expiration times...


I am a Web Development Contractor, I do not work for UBBCentral. I have provided free User to User Support since the beginning of these support forums.
Forums: A Gardeners Forum Scouters World
UBB.threads: UBBWiki, UBB Styles, UBB.Sitemaps
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Re: Getting sick of this [Re: Gizmo] #253430
08/19/13 07:30 PM
08/19/13 07:30 PM
UBBSystems  Offline
Sysop
Joined: Jun 2011
Posts: 125


interesting, so reducing the cookie expiration time might help?

Originally Posted by Gizmo
I read something about how IE doesn't like hugely fictitious numbers in regards to expiration times...

Re: Getting sick of this [Re: SteveS] #253431
08/19/13 09:19 PM
08/19/13 09:19 PM
Gizmo  Offline
UBB.threads Developer
Joined: Jun 2006
Posts: 16,956
Portland, OR; USA
I figure it couldn't hurt to try and find users who're having the issue (or try to replicate it) and drop the "remember me" time frame down to say a month...

Think about it, it "works" for them when they don't mark "remember me", so it kind of makes sense that it could be the issue...


I am a Web Development Contractor, I do not work for UBBCentral. I have provided free User to User Support since the beginning of these support forums.
Forums: A Gardeners Forum Scouters World
UBB.threads: UBBWiki, UBB Styles, UBB.Sitemaps
Longtime Supporter & Resident Post-A-Holic
VNC Web Services: Code Modifications, Upgrades, Styling, Coding Services, Disaster Recovery, and more!

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