If this is only a single person having the issue, It looks like he may have a bad cached version your your custom style, or his browser is having issues parsing the errors within your style. Is this just happening with Safari or also with Chrome? Is he also running other programs that block certain web content? Has he updated his browser to the current version for his OS? Ask him to refresh his cache by refreshing the page. It could also just be that the version of his browser is overly sensitive to the errors on your page. Have a look at the following three items listed below (especially the very last one), and have him try loading your page again. If this resolves his problem, there is no doubt that he is also having a rough time on many other websites, since many website also have similar types of simple html errors within them. (has he configured his browser to "always use strict html" -- is this even possible with Apple's safari? i dont use a Mac, so this is just a guess.)
1) Correct the errors within your default Style:
FROM: font-family: Verdana,Trebuchet MS, Arial, Helvetica, sans-serif;
TO: font-family: Verdana,"Trebuchet MS", Arial, Helvetica, sans-serif;
FROM: font-family: font-family: Trebuchet MS, Verdana, Arial, Helvetica, sans-serif;
TO: font-family: font-family: "Trebuchet MS", Verdana, Arial, Helvetica, sans-serif;
FROM: color: 111;
TO: color: #111;
2) Some of the items in your "Quick Links" custom left-column is using invalid html or "reversed ordering" of html:
FROM: Find Piano Professionals </font></b>
TO: Find Piano Professionals </b></font>
FROM: Piano Recitals Index</a></br>
TO: Piano Recitals Index</a><br>
3) You have an unclosed <a> link tag in the footer of your page
The element for your "subscribe" <img> tag starts a link, but never closes it with an </a>. It just continues forward in to another <a> for "Dealers."
Again, all these items are just a guess as to why your user may be having a display issue with your website. I am unable to reproduce the issue in your screenshot using Chrome and Firefox. I also cannot test Apple Safari outside of iOS.
Last edited by isaac; 05/06/17 03:51 PM.