UBB.threads PHP Forum Software Community Forums UBB.threads Installation and Upgrade Support Upgrade 7.5.5 -> 7.6.1 Missing Files

Hi there:

Upgrading from 7.5.5 to 7.6.1 and I have the following missing files:

The following files do not exist in your install
(Make sure these are uploaded)
ubb_js/dropzone.css
ubb_js/dropzone.min.js
ubb_js/lightbox/close.png
ubb_js/lightbox/jquery.rotate.min.js
ubb_js/lightbox/lightbox-plus-rotate.min.js
ubb_js/lightbox/lightbox.css
ubb_js/lightbox/loading.gif
ubb_js/lightbox/next.png
ubb_js/lightbox/prev.png
ubb_js/lightbox/rotate.png

These files are not included in the installation zip, where can I find them?

Regards,
Mg

those files are part of 7.6.0 install.

your title says you are attempting to install 7.6.1.

you should be able to upgrade directly from 7.5.5 to 7.6.1 WITHOUT needing to incrementally update from one version to the next higher one, and then to the next one...etc

remove your current /install directory, and replace it with the one found inside the 7.6.1 zip archive, and begin your upgrade again.

The file I downloaded was the latest one in the download list and extracted to ubbthreads-7-6-1 so I'm pretty sure I have the right one?

Mg

I'll try grabbing the 7.6.0 install ZIP and grab the files from there tho

Mg

Now I'm really confused LOL

The following files do not exist in your install
(Make sure these are uploaded)
ubb_js/dropzone.css
ubb_js/dropzone.min.js
ubb_js/lightbox/close.png
ubb_js/lightbox/jquery.rotate.min.js
ubb_js/lightbox/lightbox-plus-rotate.min.js
ubb_js/lightbox/lightbox.css
ubb_js/lightbox/loading.gif
ubb_js/lightbox/next.png
ubb_js/lightbox/prev.png
ubb_js/lightbox/rotate.png

The following files need to be removed
ubb_js/lightbox/close.png
ubb_js/lightbox/jquery.rotate.min.js
ubb_js/lightbox/lightbox.css
ubb_js/lightbox/lightbox-plus-rotate.min.js
ubb_js/lightbox/loading.gif
ubb_js/lightbox/next.png
ubb_js/lightbox/prev.png
ubb_js/lightbox/rotate.png
ubb_js/dropzone.css
ubb_js/dropzone.min.js

Every time I copy the files from 7.6.0 the installer deletes them and asks for them again...

Mg

I did a stepwise update 7.6.0 then 7.6.1 and all went well so must be an issue in your install scripts...

Mg

Im happy to hear that you got it worked out on your servers.

The installer/upgrader script has been tested multiple times without error, using 7.5.5 as a base for upgrading to 7.6.1.1. Though, I will take your suggestion and proceed with another fresh install of 7.5.5 on a completely different spec'd server. Then do a vanilla upgrade to 7.6.1, following the exact upgrade steps as listed in the Docs menu tab.

I appreciate you reporting the issue, and I'll try my best to duplicate what you dealt with. As I had not come across your issues at all. Nor have I read about anyone else with those issues.

To better help duplicate this on my end, and prevent it from happening to anyone else in the future, can you copy/paste in to a reply here, your server specs shown in the right-column of your forum Control Panel Dashboard.

Again, thanks for reporting this

Hi there:

Just did an update on our live server - went about the same as on our test environment (which isn't on GoDaddy) going to 7.6.0 then 7.6.1 except GoDaddy doesn't have ext-mbstring enabled on php so the line 1189 in libs/ubbthreads.inc.php gave an error for unknown function. The line is:

$title = mb_convert_case($title, MB_CASE_LOWER, "UTF-8"); //convert to lowercase

I changed it to:

$title=strtolower($title);

There doesn't seem to be any other references to ext-mbstring so I didn't roll the install back. But just so you know seems to be a common issue so if that library can be avoided it's a good thing.

Mg

PS Oh and for some reason the unread counts on the Forum Index page has all messages as new even tho the unread count inside the forum topic is right.

mbstring is used to deal with MULTI BYTE characters, meaning that it handles euros, and languages with multibyte characters (such as Russian, Chinese, etc) properly, instead of splitting an 8 byte character in to 4 bytes, then lowering whatever the 4 byte char is (which is normally not the equivalent of the 8byte character).

If all your forums will ever process are English words, and no special characters or emoji's (😋😍😎😊😉) then you should be fine, and SEO urls will not break. Multibyte characters can also be in page descriptions.

Though mbstring is normally included in the default install of PHP 5, its seemingly off when a host upgrades from php4 and turns off every feature from php4 along during the update to php5.

There are numerous discussions here regarding some hosts not supporting mb_convert_case, usually its as simple as sending an email requesting it be enabled on the server; though you're on GoDaddy and that seems to be like talking to a brick wall (feel free to use the search feature).

http://www.stoimen.com/blog/2010/09/17/5-php-string-functions-you-need-to-know/

TLDR; you shouldn't have to disable this bit of code, your webhost should support mbstring as a basic part of its PHP5 instance.

On GoDaddy you have to have access to the WHM interface for your site so you can turn stuff on and off, I got access, turned on mbstrings and iconv and everything is working great now so I reversed the emergency code change -- Mg

There is a tool called the UBB.threads System Requirements Test, available at UBBWiki, that is designed to test your hosting environment for basic UBB.threads requirements; you might find it helpful.

Thanks for the followup, and the tips. Im happy to hear that you got it all worked out for your forums.

I have a similar issue....

Running http://www.outdoorwire.com/forums/install/upgrade.php gives me the following error display

The following files do not exist in your install
(Make sure these are uploaded)ubb_js/dropzone.css
ubb_js/dropzone.min.js
ubb_js/lightbox/close.png
ubb_js/lightbox/jquery.rotate.min.js
ubb_js/lightbox/lightbox-plus-rotate.min.js
ubb_js/lightbox/lightbox.css
ubb_js/lightbox/loading.gif
ubb_js/lightbox/next.png
ubb_js/lightbox/prev.png
ubb_js/lightbox/rotate.png



The following files are reporting a wrong version number
(Make sure you updated these files)All Files Report Proper Version Number


The following files need to be removedAll Files Tagged For Removal Have Been Removed


Verifying directory contents against another 7.6 forum, those files exist. I copied them over, ran the script again and still get the error....

Should clarify...

The files exist on the 7.6 version but not on the 7.6.1 version. When I copy them to the 7.6.1 version, run the upgrade script, the files are removed and still receive the error.

This has to be operator error unless your host changed something.
The files you indicate should be removed by the upgrade script not added..
When I see:
That tells me you missed some files on the upgrade.
You can also keep hitng the retry/refresh button several times and see if it finally catches up to your current status.. It happens sometimes.
I would start from scratch re-upload all the files per the documents and try again.
You may need to go back to 7.5.5 ftp the files over then ftp the 7.6.1 files then run the upgrade script.
Also try the test script at ubbdev Gizmo mentioned to see if there are issues on server requirements.
Another note since you are upgrading from 7.5.5
It is in the upgrade documents.
This may be the whole issue if you skipped this step.

I appear to have resolved the majority of my issues and now have forums that work. with slight problems.

I have isolated it down to a "styles" selection and been able to get a fair display.

However, I am trying to determine where the specific settings are stored that are entered in the "control panel > general display". I would like to retrieve that specific file from my backup and review some custom header and footer code.

It is strongly suggested not to modify code outside of the cp interface.
Due to some info is placed in the database from the cp and unless you know exactly what you are doing you could hose your board.
For example styles even though there is a text file for each style it is stored in the database and they must match

But here it is.
under the Includes folder.
config.inc.php config file that holds some of the values plus body onload
header.php
footer.php
header-insert.php

All configuration variables are stored in the includes/config.inc.php file; however it is recommended to never directly edit the file (as failure to adhere to the precise format of entries will result in your forums not working), and to use the Control Panel to adjust your configuration.

All headers/footers are stored in the includes/header*.php and includes/footer*.php (names vary based on if it is a header/footer for each forum, or if it is the general header/footer). The header insert option (CP -> Display -> General) is also kept here as header-insert.php. Additionally, individual forum introductions also exist in this folder.

Thanks for the file location and cautionary info.

I am working through understanding the logic that went into the creation of the software. I do have two forum installs. Until I am comfortable with the mechanics of this specific install and upgrade issue, I am hesitant to jump into an upgrade with my other forum.

The provided info helps understand the structure of the header/footer configuration.

The "styles" is still a big question....

If you want to try another dry run, remove the following entries from the install/UPGRADE_CHANGES.txt (you shouldn't need to remove the 760 lines that remove the files):