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Retrieve lost password problem #31527
10/21/02 08:05 AM
10/21/02 08:05 AM
Anonymous OP

I just went online with UBBT 6.11. It's not an upgrade, brand new install. The message board is running fine with my conversion of cyboards. Oh, I guess I should announce my new ubbt powered site. Fish-Tails, Home of the First Coast Angler! Comments on the site are most welcome.

Anyway, I got my post nuke users db converted, no problem, but when my users try to retrieve the lost password this error appears - user not found. The problem occurs even with someone who signed up via the ubbt and not a pn transfer. Cookies shouldn't be it because it's a brand new site with ubbt.

I can change the users password manually then send them an email, but they still can not log in. Since I'm not the only one with this problem then maybe there's something going on that no-one is aware of.

Any ideas? My users were all excited about the new forums and now their bubble has bursted, as well as mine.

Thanks for any help.

Re: Retrieve lost password problem #31528
10/21/02 09:28 AM
10/21/02 09:28 AM
Anonymous OP

When I wrote the conversion script for converting post nuke member database to ubbt, I was basing the script on 6.03. 6.11 had some db changes, adding U_LoginName , so even though the user name was in there, they had not been added to the U_LoginName field.

Thanks anyway.

Re: Retrieve lost password problem #31529
10/21/02 11:20 AM
10/21/02 11:20 AM
Anonymous OP

Cool! Glad you found the issue! <img border="0" title="" alt="[Smile]" src="images/icons/smile.gif" />

Kate Sloan
Customer Care/Account Management
Infopop Corporation
Moderator: Community Management Forum

"Barn's burnt down, now I can see the moon." - Masahide

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