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User problem #34421
02/24/03 05:48 PM
02/24/03 05:48 PM
A
Anonymous OP
Unregistered

I have ubbthreads5.4.6 installed. I have a user that is having a problem posting. When he attempts to post he gets a message that someone else is using his username. I can login and make a test post fine. He has cookies enabled in his browser. He can also post fine anonymously.

What is the problem?

Thanks

Re: User problem #34422
02/24/03 08:02 PM
02/24/03 08:02 PM
A
Anonymous OP
Unregistered

This sounds like that when the user submits the post it's not seeing them as logged in, and thus not able to post with that user name.

My bet would be on a corrupt cookie. I would have him logout, manually delete his cookies, and try logging in again.

Make sure he isn't using your domain with and without the www interchangalbly. (for example... don't use both www.mydomain.com and mydomain.com)

There are instructions for manually deleting your cookies here. (You'll need to login/register there at threadsdev to see that post. But it gives instructions for each operating system.)

Josh
www.joshuapettit.com
ThreadsDev.com Administrator | InfoPop Community Moderator
Register to see my How To/Site Help Library Forum at ThreadsDev.com.
My threads 'tweaking' abilities are for hire for upgrades, tweaks and modifications.


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