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Anonymous
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I am unable to rebuild my search index and update my member post histories. Choosing both of these options sends me to a blank screen. Although sometimes, it begins to rebuild my search index then it stops and generates a blank screen. When this occurs I attempt to go back (browser) and resume the process. That only works once or twice, but I can't complete the indexing process.

Any suggestions.

verion 6.2.1
Netscape Enterprise Server

Anonymous
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Anonymous
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Hmmm... Have you checked the permissions on the files via FTP?

Kristi Miller
Infopop Customer Support
Get Customer Support Here

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And your URL please - how big are some of these forums?

Graeme

Moderator: UBB6 How Do I?

NOTE: Any email requests for support will be ignored.

"The ships hung in the sky in much the same way that bricks don't." --Douglas Adams

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Yes. I have checked permissions to these files. The first forum is pretty big. I was waiting until I upgraded to archive, because the archiving process was pretty time consuming with the verion of the BB I originally had set up. We are talking about 14,000 posts in the largest forum, 6,000 in the second largest forum.

URL here ( http://www.nf.org/cgi-bin/bb2-cgi/ultimatebb.cgi) .

Also the board is sometimes unable to load. And some people have trouble loading other forums once they leave the BB home...

Anonymous
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Also, I looked in some of my forum folders. The permissions on most of the cgi files in there were (777) but some were (666). But I think that's ok, isn't it?

-I cannot rebuild search index..
-I cannot update member post histories..
-Board generates blank screen often and for long periods of time...

Anonymous
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That 1623 reply thread doesn't make me feel particularly enthusiastic.....

I'd suggest a support ticket so that Infopop can take a deeper look though.

(Doesn't look like permissions though - my guess is UBB is falling over on that thread. 6.2.2 has some neat code to deal with some of these issues - I might suggest an upgrade when it comes time. Though I'm not sure it'd help much in this situation)

Graeme

Moderator: UBB6 How Do I?

NOTE: Any email requests for support will be ignored.

"The ships hung in the sky in much the same way that bricks don't." --Douglas Adams

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Unfortunately, the server I use requires a IP address for access. I was told that you guys cannot produce a static IP so basically, I'm on my own...

And one forum has about 7000 topics with about 15,000 posts - So, would it be a good idea to arhive this forum now? Then try to rebuild the search index.

Anonymous
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Correction, my largest forum only has 1700 topics...

Anonymous
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I don't know who told you the static IP part but of course we have a static IP. We're not on dialups here. Please put that ticket in. <img src="https://www.ubbcentral.com/boards/images/graemlins/smile.gif" alt="" />

Honor The Victims

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I've had a few complaints about the search not working right. I check it last night and tried rebuilding and got a blank screen.


FYI

framer

framer

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Framer: please open a new thread in the Post Install Troubleshooting forum and post a full description of your problem, including URL and version number. Thank you. <img src="https://www.ubbcentral.com/boards/images/graemlins/smile.gif" alt="" />

Graeme

Moderator: UBB6 How Do I?

NOTE: Any email requests for support will be ignored.

"The ships hung in the sky in much the same way that bricks don't." --Douglas Adams


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