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Drag & Drop attachments not working with MAC

Posted By: Pilgrim

Drag & Drop attachments not working with MAC - 01/29/18 06:56 PM

My wife uses an iMAC and she cannot use the drag & drop feature for attachments. When she drags a file to the upload manager box nothing happens. It works 100% with a PC, however. The items she used were well within the allowed file size, etc.
Posted By: isaac

Re: Drag & Drop attachments not working with MAC - 01/29/18 07:33 PM

what version of OS is she running? Also, which browser. Is it Safari? Which version?

thanks
Posted By: Pilgrim

Re: Drag & Drop attachments not working with MAC - 01/29/18 07:41 PM

Originally Posted by isaac
what version of OS is she running? Also, which browser. Is it Safari? Which version?

thanks

OS High Sierra 10.13.2
Safari 11.0.2
Posted By: isaac

Re: Drag & Drop attachments not working with MAC - 01/29/18 08:47 PM

after a bit of research, this issue is related to Safari and ie browsers. I believe it's been patched in one of the assets updates I did for ubbt762. later today I'll send you a direct link in pm with the file archive needed to fix this this on your forums. for everyone else, this fix will be part of the upcoming ubbt 762 release.

again, thanks for your quick follow-up and mainly for posting about this issue. everything helps smile
Posted By: Pilgrim

Re: Drag & Drop attachments not working with MAC - 01/29/18 09:08 PM

GREAT!! Thank you...... grin
Posted By: isaac

Re: Drag & Drop attachments not working with MAC - 01/30/18 02:22 AM

Fixed reported issue with drag'n'drop on Safari and IE10

Pilgrim:
I'm sending you a PM with a link to download the file which will resolve the reported issue.

Anyone else reading this post with the same issue:
The file will be part of the UBB.threads 7.6.2 package release, which will be available soon from the Member Area.
Posted By: isaac

Re: Drag & Drop attachments not working with MAC - 01/30/18 02:33 AM

sent PM laugh
Posted By: Pilgrim

Re: Drag & Drop attachments not working with MAC - 01/30/18 02:39 AM

Thank you very much! smile

It works fine with Safari now. [Linked Image]
Posted By: Morgan

Re: Drag & Drop attachments not working with MAC - 02/22/18 05:24 PM

Isaac, about the drag image and drop issue it seems to be related to Safari Version 11.0.3 (11604.5.6.1.1)
I used Firefox with no problem.
If I read correct above this will be fixed in ver 7.6.2?

Cheers
Morgan
Posted By: isaac

Re: Drag & Drop attachments not working with MAC - 02/22/18 06:30 PM

@Morgan,

I just sent you a PM with a link that also may hopefully help you here. (same as what was sent to pilgrim) smile
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