Electronic DeliveryThis item is for an iDRAC7/8/9/9X5Enterprise license only. （idrac port card is not included）After purchase, please send the relevant service tag and email address(Need to send license file by email). We will mail the license file to you soon once we get the service tag/email.It will be bound to only one service tag (one server) at a time. We would suggest to double check the service tag from IDRAC express interface as some server might have a warranty replacement of motherboard, in a result service tag marked on the server case is different.The license file will be generated based on the Service tag/Express service code,no refund will be provided once it is generated.For Gen Gen Gen Gen Gen Policy

·We accept payment by PayPal.

·Immediate payment is required.

·Shipping Policy

·We ship within 3 business day.

·Ship to confirmed address ONLY

·Shipping toUSA,Australia,UK, RU: Ship via USPS First Class Mail. ETA 8 to 15 business days.

·International Shipping: Ship viaChinaPostal Service Airmail. ETA 15 to 30 business days.

·International Shipping: Ship via DHL/UPS/EMS Express. ETA 3 to 8 busines

·You may sometimes experience longer delivery time due to customs-related delays. Please let us know. ( No service on Sundays and public holidays),Buyers are responsible for any international customs and duties that may apply.

·Returns Policy

·Buyer pays return shipping.We guaranteed all product will be full tested before shipping and use proper package, but still can't 100% promise not to be DOA, we can't control the package on the way to buyer.Please read return policy on the top of this page, our product offer 30 days money back, buyer pays return shipping cost.We does not guarantee compatibility if buyer never asked us, so please remember ask compatibility before purchase if you are not sure.

·response

·We guarantee you a five star shopping experience with us. If you are not satisfied with your purchase, please contact us within 30 days of receipt to return it for a refund or exchange.

·If our product does not work properly for you and you want to exchange another one or get a refund, pleaseconfirm with our customer service first and list the product detailed problems.

·Please don't open case via or paypal.

·We keep our promises that we will provide you with the best solution within 24 hours.