Item is in good working and physical condition. Has some superficial scratches and scuffs consistent with normal use. Has been tested and reset to default. Any other parts, accessories, etc. are not included unless mentioned in the description or pictured. Serial Number or Tamper Seal will be recorded and pictured in the event a return needs to be opened.If the item has any major damage, We will include pictures to show it Rest assure you will get what is pictured. SHIPPING OFFERED IS UPS GROUND (3 TO 5 DAYS DELIVERY)We require 3 business days from payment date to ship item, Business Days Are Monday thru Friday (Saturday and Sunday Exempted).If you require faster shipping please contact us first before buying the item to make sure we can accommodate. We make our best effort to test all items thoroughly, there may be problems or defects that were not discovered during the testing process. As such we offer a 30 days No HASSLE RETURNS. extended warranty may be purchased. If you have any Questions or would like more photos we are happy to provide you with anything you may need.Please contact us Directly via email. We will reply ASAP no later than 24 hours from email receipt. PLEASE CONTACT US FIRST BEFORE LEAVING NEGATIVE responseIf there are any Issues with the product or purchase and you feel inclined to leave negative response, please email us directly before doing so. We will be very happy to help you with any issues. We want you to be happy with your purchase. We Please Ask That You reach out to us before you file A Claim Or Contact Directly, We Will Reply ASAP To Any Issues No Later Than 24 Hours From Email Receipt. WE WANT YOU TO BE A SATISFIED CUSTOMER & WE WANT TO MAKE SURE OF THAT!