Dear customers and friends: we are glad to do business with you,if anything unusual happens: NOT received the items,or inconsistent with the description,or other reasons make you not satisfied.Please do not leave neutral(or negative) response or open case easily,please feel free to write to contact me,we will do our best to solve your problem.
I believe that good communication can resolve everything.Again thank you so much.We appreciate your understanding and patience so much.

Laptop battery work with the following Laptop computers:

HP Pavilion 14 15 Notebook PC series

HP Pavilion TouchSmart 14 15 Notebook PC series

Laptop Battery Part Number

HP LA04 F3B96AA 728460-001 HSTNN-Y5BV HSTNN-UB5M HSTNN-UB5N TPN-Q129 TPN-Q130 TPN-Q131 TPN-Q132
　

1.only payment through PayPal is accepted, Bank transfer is not acceptable

　

　

2.We ship item according to your paypal address only, Please tell me your correct shipping address via PayPal when you make payment. If you need to change your address, please change it in PayPal first before you pay or email us in 24 hours after you paid.Please note and mark your phone number on the payment,or we are not responsible for order\'s delay or miss because of your incomplete contact information.We reserve the rights to charge the shipping fee again for returned items due to buyer’s wrong address.

3.We can\'t ship to APO/FPO address.

　

1.Defective/ Wrong Items - within the warranty periods. We provide Full One Year Warranty for all our items
2.Non-Defective Merchandise (20% restocking fee will be charged) - within 14 days of receipt
3.If the item you received is defective in any way, contact us within the warranty period. We will give address to return and replace the item with the same item type or refund battery cost for you.
Please contact us to get a RMA number BEFORE sending out your exchange . Goods without RMA number will NOT be accepted. Please write the RMA number on the return.
4.Customers must return items at his/her own cost (No exception). Postage and shipping charges are not refundable. Please email us for return instructions
5.We will not be liable to customer for any damages beyond the amount of money that customer has actually paid us　




1.We really need your positive response and five stars

We are committed to your satisfaction after your purchase. If you are not satisfied with your purchase in any way please give us an opportunity to try and make it right before leaving response.


2.Any questions? Please email me through

3.On , a NEUTRAL response rating is treated exactly the same as a NEGATIVE response. Please do not leave negative or neutral response without contact us to help resolve any issue