IMPORTANT! PLEASE READ ALL SPECIFICATIONS BELOW CAREFULLY
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Tech Support
Monday - Friday 11 AM - 5 PM EST
Please Order It By PartNumber
YOU WILL RECEIVE:
Dell XPS 13 (7390) 2-in-1 13.3″ FHD LCD Widescreen Touchscreen Complete Assembly50CT0050CT0
P/N.50CT0 050CT0
SHIPPING
Ships from Georgia, USA within 1 business day - Fast shipping with USPS!
We offer a variety of shipping methods to accommodate your needs. If you have a deadline to meet, please make sure shipping method is set to Standard Shipping or Expedited Shipping.
Please find below your delivery time frame by shipping method:
Expedited Shipping : 1 - 3 business days
* We do not ship on weekends/national holidays
* All of our products have a DOA warranty
* All voluntary returns are subject to: (i) 20% restocking fee, (ii) Shipping cost is non-refundable, (iii) Buyer covers return shipping
* Depending on the product type, please allow 2 - 4 business days after receiving your returned item for our technicians to fully inspect and test all parts
* If you need a replacement soon, we suggest that you make another purchase from our store instead. We ship all orders within 24 hours.
* You are responsible for return shipping in all cases
* All fees/reimbursement will be determined after full inspections
* Unknown item sent to us will be discarded
* Cases requiring urgent attention must be discussed explicitly with us to get the proper attention needed.
RETURNS & EXCHANGES
If you are for some reason unhappy with your purchase, you may certainly opt for an exchange or a refund. Please read our return policy carefully; By purchasing you have fully acknowledged and agreed to honor our terms & conditions:
* Please be courteous as we aim to resolve every issue. Swearing/threatening customer service will not yield a better service.
* All exchanges and returns must be communicated within 14 days of delivery
* DOA (Damaged on Arrival) items must be communicated within 7 days of delivery
* All returns/exchanges will require an RMA ID and you may retrieve this ID by contacting us. Without this information, we can\'t be responsible for the loss of your package
