Shipping: 1. Package handling only takes 1-2 business day at our warehouse, so please make sure entering correct payment and shipping information before checking out. 2. Orders placed on weekend will be Shipped on next Monday. Notification of shipment with tracking number will be sent to buyers. 3. Ship within 1-2 business day once payment completed. Notification of shipment with tracking No. will be uploaded to . Return & Warranty: 1. Refunds given only if item DOA. If so, Please reported within 5 days and return to us within 30 days from the delivery date for exchange or refund. 2. PLS check the package once receiving. If the package damage during the freight, please refuse to sign for the package and it will return to us. Then contact us promptly. 3. If you need return, please check twice to confirm the item not work and contact our customer service representative, let us know the detailed problem and send us some pictures for confirmation. Then get a unique address for return. 4. All NON-seller mistake returns for refund are subject to 20% re-stocking fee and buyer should pay for the return shipping fee. (E.g. you brought wrong model or wrong color). 5. Please make sure the item have NO man-made sabotage. If you purchased in improper condition, please NOTE that the sipping and handling fee will not be refund, all return shipping fee should paid by the buyer unless item DOA. response: 1. If you are satisfied with the product you received, please leave us a positive response and 5 scores of DSR. Thanks. 2. If you are not satisfied with our items or service, please don’t hesitate to contact us before you leave any Neutral/Negative responses, we will always try our best for 100% customer satisfaction.