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Product *Monitor sold separately Custom System Configuration Cases APEVIA Guardian Black RGB, Tempered Glass Front & Side Window, USB 2.0 & 3.0 (no DVD bay) AMD 5th Gen RYZEN CPUs AMD RYZEN 9 5900X 12-Core 3.7GHz (4.8 GHz Turbo) AMD 64 CPU Fans AMD Cooler Aluminum CPU fan AMD RYZEN AM4 Motherboards ASRock A320M-HDV AM4 , DDR4, USB 3.0,GB LAN DDR4 System Memory MEMORY DDR4 64GB (2x32GB) PC4-25600/3200MHz Video Cards (GPU) GeForce RTX 3070 8GB PCI EXpress 4.0, up to 4 monitors, HDMI+display port m.2 NVMe SSD Drives 2TB SAMSUNG 970 EVO Plus m.2 Solid State Drive, PCI-Express 3.0, 3500MB/s Hard Drives & SSDs 2TB SSD Solid State Drive SATA3 6.0GBs 500MB/s Sound Cards Realtek HD Digital Audio (Onboard) Network & WiFi adapters Wireless 802.11AC 1200MBs + Bluetooth 4.0 combo WiFi Network Card PCI Express Power Supplies ATX Apevia 500W Extra Quiet ATX Power Supply (6+2pin) Operating Systems Microsoft Windows 11 PRO 64-Bit Edition (configured w/drivers and updates) plus System Recovery (secure HDD partition) $1,824.00 *This is custom PC configuration build using our system configurator tool. To insure order accuracy please review system configuration before ordering. System Configurator More info Cases APEVIA Guardian Black RGB, Tempered Glass Front & Side Window, USB 2.0 & 3.0 (no DVD bay) Details Type ATX Mid Towe Additional Information Date First Available March 12, 2022 More info Case Fans NONE SELECTED More info AMD 5th Gen RYZEN CPUs AMD RYZEN 9 5900X 12-Core 3.7GHz (4.8 GHz Turbo) Model Brand AMD Processors Type Desktop Series Ryzen 9 5000 Series Name Ryzen 9 5900X Model 100-100000061WOF Details CPU Socket Type Socket AM4 # of Cores 12-Core # of Threads 24 Operating Frequency 3.7 GHz Max Turbo Frequency 4.8 GHz L2 Cache 6MB L3 Cache 64MB Manufacturing Tech 7nm 64-Bit Support Yes Memory Types DDR4 3200 PCI Express Revision 4.0 Thermal Design Power 105W Cooling Device Cooling device not included - Processor Only Additional Information Date First Available May 04, 2021 More info AMD 64 CPU Fans AMD Cooler Aluminum CPU fan

Spire KestrelKing II AMD 64 approved fan

The KestrelKing II AMD Cooling Fan is a combination heatsink with copper insert and fan designed for cooling AMD socket 754/940/939/AM2/AM3 chips used in servers and advanced workstations. It sports a large heatsink with copper insert to have enough cooling capacity for all models of the processor. This is a whisper silent cooler suitable for both overclockers and silent system enthusiasts. A quiet running 6cm brushless ball bearing DC motor coupled with a high-efficiency blade design is capable of moving 50 CFM (cubic feet per minute) of air. Power is supplied to the fan using a 3-lead TX3 connector that plugs into the motherboard and allows the system to monitor fan speed and operating status.

Socket 754/940/939/AM2/AM3 Cooling kit Dimensions Heat sink : 77 x 68 x 40 mm (l x w x h) 12VDC Fan : 70 x70 x 15 mm Bearing Ball bearing Rated speed 4200 RPM +/-10% Rated power 3.6W Noise level 31.8 dBA Air flow 33 CFM at 4200 RPM Current 0.24 A Life hours Ball: 50.000 Features Easy install and remove system, Fan Guard Connector 3 Pin, mainboard Application AMD�:�� Athlon 64 ~ 3800+ (K8) � Athlon 64 FX-51 (K8) � Athlon 64 FX-53 (K8) � Opteron ~ 848 (K8) � Sempron ~ 3100+ (K8) Thermal resistance 0.31 °C/W Thermal type Stars-420 white grease (Injection tube More info AMD RYZEN AM4 Motherboards ASRock A320M-HDV AM4 , DDR4, USB 3.0,GB LAN Model Brand ASRock Model A320M-HDV R4.0 Supported CPU CPU Socket Type AM4 CPU Type Supports AMD Socket AM4 A-Series APUs (Bristol Ridge) and Ryzen Series CPUs (Matisse, Summit Ridge, Raven Ridge and Pinnacle Ridge) Chipsets Chipset AMD Promontory A320 Memory Number of Memory Slots 2~288pin Memory Standard AMD Ryzen series CPUs (Matisse) support DDR4 3200/ 2933/ 2667/ 2400/ 2133 ECC & non-ECC, un-buffered memory*
AMD Ryzen series CPUs (Pinnacle Ridge) support DDR4 3200+(OC) / 2933(OC) / 2667/ 2400/ 2133 ECC & non-ECC, un-buffered memory*
AMD Ryzen series CPUs (Summit Ridge) support DDR4 3200+(OC) / 2933(OC) / 2667/ 2400/ 2133 ECC & non-ECC, un-buffered memory*
AMD Ryzen series CPUs (Raven Ridge) support DDR4 3200+(OC) / 2933/ 2667/ 2400/ 2133 non-ECC, un-buffered memory*
AMD 7th Gen A-Series APUs support DDR4 2400/ 2133 non-ECC, un-buffered memory*
* For Ryzen Series CPUs (Raven Ridge), ECC is only supported with PRO CPUs. Maximum Memory Supported 32GB
* Due to the operating system limitation, the actual memory size may be less than 4GB for the reservation for system usage under Windows 32-bit OS. For Windows 64-bit OS with 64-bit CPU, there is no such limitation. Channel Supported Dual Channel Expansion Slots PCI Express 3.0 x16 AMD Ryzen series CPUs (Matisse, Summit Ridge and Pinnacle Ridge)
- 1 x PCI Express 3.0 x16 Slot (PCIE2: x16 mode)*
AMD 7th A-Series APUs
- 1 x PCI Express 3.0 x16 Slot (PCIE2: x8 mode)*
AMD Ryzen series CPUs (Raven Ridge)
- 1 x PCI Express 3.0 x16 Slot (PCIE2: x8 mode)*
AMD Athlon series CPUs
- 1 x PCI Express 3.0 x16 Slot (PCIE2: x4 mode)*
* Supports NVMe SSD as boot disks PCI Express x1 1 x PCI Express 2.0 x1 Slot Storage Devices SATA 6Gb/s 4 x SATA3 6.0Gb/s Connectors, support RAID, NCQ, AHCI and Hot Plug M.2 1 x Ultra M.2 Socket, supports M Key type 2242/2260/2280 M.2 SATA3 6.0Gb/s module and M.2 PCI Express module up to Gen3 x4 (32Gb/s) (with Matisse, Summit Ridge, Raven Ridge and Pinnacle Ridge) or Gen3 x2 (16Gb/s) (with A-Series APU and Athlon 2xxGE series APU)*
* Supports NVMe SSD as boot disks
* Supports ASRock U.2 Kit SATA RAID 0/1/10 Onboard Video Onboard Video Chipset Integrated AMD Radeon Vega Series Graphics in Ryzen Series APU*
Integrated AMD Radeon R-Series Graphics in A-series APU*
DirectX 12, Pixel Shader 5.0
Shared memory default 2GB. Max Shared memory supports up to 16GB.**
Three graphics output options: D-Sub, DVI-D and HDMI
Supports Triple Monitor
Supports HDMI with max. resolution up to 4K x 2K (4096x2160) @ 24Hz / (3840x2160) @ 30Hz
Supports DVI-D with max. resolution up to 1920x1200 @ 60Hz
Supports D-Sub with max. resolution up to 2048x1536 @ 60Hz
Supports Auto Lip Sync, Deep Color (12bpc), xvYCC and HBR (High Bit Rate Audio) with HDMI Port (Compliant HDMI monitor is required)
Supports HDCP 1.4 with DVI-D and HDMI 1.4 Ports
Supports Full HD 1080p Blu-ray (BD) playback with DVI-D and HDMI Ports
* Actual support may vary by CPU
** The Max shared memory 16GB requires 32GB system memory installed Onboard Audio Audio Chipset Realtek ALC887 Audio Channels 7.1 Channels Onboard LAN LAN Chipset Realtek RTL8111H Max LAN Speed 10/100/1000Mbps Rear Panel Ports Back I/O Ports 1 x PS/2 Mouse/Keyboard Port
1 x D-Sub Port
1 x DVI-D Port
1 x HDMI Port
2 x USB 2.0 Ports (Supports ESD Protection)
4 x USB 3.1 Gen1 Ports (Supports ESD Protection)
1 x RJ-45 LAN Port with LED (ACT/LINK LED and SPEED LED)
HD Audio Jacks: Line in / Front Speaker / Microphone Internal I/O Connectors Onboard USB 2 x USB 2.0 Headers (Support 4 USB 2.0 ports) (Supports ESD Protection)
1 x USB 3.1 Gen1 Header (Supports 2 USB 3.1 Gen1 ports) (Supports ESD Protection) Other Connectors 1 x COM Port Header
1 x TPM Header
1 x Chassis Intrusion and Speaker Header
1 x CPU Fan Connector (4-pin)*
2 x Chassis Fan Connectors (1 x 4-pin, 1 x 3-pin)**
1 x Front Panel Audio Connector
* The CPU Fan Connector supports the CPU fan of maximum 1A (12W) fan power.
** The Chassis Fan Connector supports the chassis fan of maximum 1A (12W) fan power. Physical Spec Form Factor Micro ATX Dimensions (W x L) 9.0\" x 7.9\" Power Pin 1 x 24-pin ATX Power Connector
1 x 4-pin 12V Power Connecto Windows 11 Compatibility Windows 11 Supported Features Features Unique Feature:
ASRock Super Alloy
- High Density Glass Fabric PCB
- Sapphire Black PCB
ASRock Ultra M.2 (PCIe Gen3 x4 & SATA3)
ASRock Full Spike Protection (for all USB, Audio, LAN Ports)
ASRock Live Update & APP Shop
BIOS:
- 128MB AMI UEFI Legal BIOS with GUI support
- Supports \"Plug and Play\"
- ACPI 5.1 compliance wake up events
- Supports jumperfree
- SMBIOS 2.3 support
- DRAM Voltage multi-adjustment
Software and UEFI:
Software
- ASRock APP Charger
- ASRock XFast LAN
UEFI
- ASRock Full HD UEFI
- ASRock Instant Flash
- ASRock Easy RAID Installer
* These utilities can be downloaded from ASRock Live Update & APP Shop.
Support CD:
- Drivers, Utilities, AntiVirus Software (Trial Version), Google Chrome Browser and Toolbar
Hardware Monitor:
- CPU/Chassis temperature sensing
- CPU/Chassis Fan Tachometer
- CPU/Chassis Quiet Fan
- CPU/Chassis Fan multi-speed control
- CASE OPEN detection
- Voltage monitoring: +12V, +5V, +3.3V, Vcore
OS:
- Microsoft Windows 10 64-bit
Certifications:
- FCC, CE
- ErP/EuP ready (ErP/EuP ready power supply is required) Packaging Package Contents Accessories:
- Quick Installation Guide, Support CD, I/O Shield
- 2 x SATA Data Cables
- 1 x Screw for M.2 Socket Additional Information Date First Available March 06, 2019 More info DDR4 System Memory MEMORY DDR4 64GB (2x32GB) PC4-25600/3200MHz ModelBrandn/aSeriesDDR4 hihg (2 x 64GB)Type288-Pin DDR4 SDRAMSpeedDDR4 3200 (PC4 25600)CAS Spreaderoptional( not included)FeaturesDesigned for high-performance overclocking
Each module with eight-layer PCB helps manage heat and provides superior overclocking headroom.
Each IC is individually screened for performance potential.
Designed for great looks
Available in multiple colors to match your motherboard, your components, or just your style.
Performance and Compatibility
RAM is optimized and compatibility tested for the latest Intel and AMD Series motherboards and offers higher frequencies, greater bandwidth, and lower power consumption.
XMP 2.0 support for trouble-free automatic overclocking.
Low-profile design
The RAM module height is carefully designed to fit smaller spaces.Recommend UseHigh Performance or Gaming MemoryFan IncludedNo More info Video Cards (GPU) GeForce RTX 3070 8GB PCI EXpress 4.0, up to 4 monitors, HDMI+display port Model Brand n/a Model RTX 3070 2X Interface Interface PCI Express 4.0 Chipset Chipset Manufacturer NVIDIA GPU Series NVIDIA GeForce RTX 30 Series GPU GeForce RTX 3070 Boost Clock 1755 MHz CUDA Cores 5888 Memory Effective Memory Clock 14 Gbps Memory Size 8GB Memory Interface 256-Bit Memory Type GDDR6 3D API DirectX DirectX 12 OpenGL OpenGL 4.6 Ports HDMI 1 x HDMI 2.1 Multi-Monitor Support 4 DisplayPort 3 x DisplayPort 1.4a Details Max Resolution 7680 x 4320 Virtual Reality Ready Yes Cooler Double Fans Thermal Design Power 220W System Requirements Recommended PSU: 650W Power Connector 2 x 8-Pin HDCP Ready Yes Features Features Dual Fan Thermal Design
TORX Fan 3.0: The award-winning MSI TORX Fan 3.0 design creates high static pressure and pushes the limits of thermal performance.
Core Pipe: Precision-crafted heat pipes ensure max contact to the GPU and spread heat along the full length of the heatsink.
Afterburner Overclocking Utility
Supports multi-GPU setups.
OC Scanner: An automated function finds the highest stable overclock settings.
On Screen Display: Provides real-time information of your system\'s performance.
Predator: In-game video recording.
Dragon Center
MSI\'s exclusive Dragon Center software lets you monitor, tweak and optimize MSI products in real-time. Form Factor & Dimensions Max GPU Length 232 mm Card Dimensions (L x H) 9.13\" x 4.88\" Additional Information Date First Available October 28, 2020 More info TV Tuner & Capture cards NONE SELECTED More info m.2 NVMe SSD Drives 2TB SAMSUNG 970 EVO Plus m.2 Solid State Drive, PCI-Express 3.0, 3500MB/s Model Brand SAMSUNG Series 970 EVO PLUS Model MZ-V7S2T0B/AM Part Number MZ-V7S2T0B/AM Device Type Internal Solid State Drive (SSD) Used For Consume Details Form Factor M.2 2280 Capacity 2TB Memory Components Samsung V-NAND 3-bit MLC Interface PCIe Gen 3.0 x4, NVMe 1.3 Controller Samsung Phoenix Controlle Cache Samsung 1GB Low Power DDR4 SDRAM Performance Max Sequential Read Up to 3500 MBps Max Sequential Write Up to 3300 MBps 4KB Random Read 4KB, QD32: Up to 620,000 IOPS4KB, QD1: Up to 19,000 IOPS 4KB Random Write 4KB, QD32: Up to 560,000 IOPS4KB, QD1: Up to 62,000 IOPS MTBF 1,500,000 hours Features Features Reliability: 1200 TBW Environmental Power Consumption (Idle) Max. 30 mW Power Consumption (Active) Average: 6WMaximum: 9W (Burst mode) Operating Temperature 0°C ~ +70°C Max Shock Resistance 1,500G & 0.5 ms (Half sine) Dimensions & Weight Height 2.38mm Width 22.15mm Depth 80.15mm Weight 8.00g Additional Information Date First Available June 27, 2019 More info Hard Drives & SSDs 2TB SSD Solid State Drive SATA3 6.0GBs 500MB/s

Model Brand Team Group Series L5 LITE 3D Model T253TD002T3C101 Device Type Internal Solid State Drive (SSD) Used For Consume

Details Form Factor 2.5\" Capacity 2TB Memory Components 3D NAND Interface SATA III

Performance Max Sequential Read Up to 500 MBps Max Sequential Write Up to 480 MBps 4KB Random Read Up to 80,000 IOPS 4KB Random Write Up to 70,000 IOPS MTBF 1,000,000 hours

Features Features 3D NAND - excellent choice for upgrade
Read/write speed is 4 times faster than traditional hard drive - breathe new life into old system
Smooth read/write speed - up to 470 MB/s of reading speed is able to enhance the speed and performance of the overall system
Ultra lightweight and slim - 2.5-inch hard drive with just 7.0mm thickness, it can be installed on laptop or any other system
Support S.M.A.R.T. technology - monitoring hard drive status efficiently
Support TRIM - bring out its best performance on the compatible operating system

Environmental Operating Temperature 0°C ~ +70°C Max Shock Resistance 1500G Max Vibration Resistance 20G (non-operating)

Dimensions & Weight Height 7.00mm Width 69.90mm Depth 100mm Weight 65.00g More info Hard Drive Fans NONE SELECTED More info Optical Drives NONE SELECTED More info Media Card Readers NONE SELECTED More info Sound Cards Realtek HD Digital Audio (Onboard)

Enjoy high-end sound system on your PC!
The onboard  HD audio (High Definition Audio, previously codenamed Azalia) CODEC enables high-quality 192KHz/24-bit audio output, jack-sensing feature, retasking functions and multi-streaming technology that simultaneously sends different audio streams to different destinations. You can now talk to your partners on the headphone while playing a multi-channel network games. All of these are done on one computer

• High Definition Audio CODEC
• Supports Jack-detect and Multistreaming teconologies
• Supports frount audio out interface
• Line in, line out, mic in.
• sound blaster compatible

 

More info Network & WiFi adapters Wireless 802.11AC 1200MBs + Bluetooth 4.0 combo WiFi Network Card PCI Express Model Brand ASUS Model PCE-AC55BT B1 Details Standards IEEE 802.11ac, IEEE 802.11a/b/g/n Wireless Data Rates Up to 1.2Gbps Security 64-bit WEP, 128-bit WEP, WPA2-PSK, WPA-PSK Interface PCI Express Frequency Band 2.4 GHz / 5 GHz System Requirements Windows 10
Windows 8.1
Windows 7
Linux Feature Features AC1200 High-speed wireless internet connectivity
Wireless-AC dual-band for low latency streaming and high performance online gaming
Bluetooth 4.0 and BLE connectivity
External antenna base for optimum signal reception Dimensions & Weight Weight 0.11 lb. Packaging Package Contents Low Profile Bracket
Support CD
Warranty card
Wireless LAN Adapte More info USB & FireWire Cards NONE SELECTED More info Power Supplies ATX Apevia 500W Extra Quiet ATX Power Supply (6+2pin) SeriesDetailsTypeATX12V v2.3Maximum Power500WFans1 x 120mm long life Nano bearing fanMain Connector20+4Pin+12V Rails2PCI-Express Connector1 x 6-PinSATA Power Connector4Over Voltage ProtectionYesInput Voltage115 / 230 VInput Frequency Range50/60 HzInput Current10A @ 115V, 6A @ 230VOutput+3.3V@20A, +5V@20A, +12V1@20A, +12V2@20A, -12V@0.5A, x 3.38\" x 5.5\"Weight5 lbs.FeaturesConnectors1 x Main connector (20+4Pin)
1 x 4+4 Pin ATX 12V EPS 12V
4 x Peripheral
4 x SATA
1 x Floppy
1 x />Low ripple and noise
100% Hi-Pot Tested More info Keyboards NONE SELECTED More info Mice NONE SELECTED More info Speakers NONE SELECTED More info Operating Systems Microsoft Windows 11 PRO 64-Bit Edition (configured w/drivers and updates) plus System Recovery (secure HDD partition)

Windows 11 pro 64 bit + Restore Your Original PC InstallationOut system recovery solution provides a tool to ensure you can recover your system to its initial state from unforeseen events such as fatal software or hardware failures. At the time of shipping of your system, we create a backup of the entire PC, including OS, drivers, and pre-loaded applications. In the event of a system or disk crash, you can restore the entire original disk contents in minutes no reinstallations required!Secure HDD PartitionBefore shipping, we create a copy of your system by saving an image to a special hidden partition on your hard disk. You will be able to start a recovery process even if your operating system has failed. To start a recovery process you will need to hit the F10 key when the system is powered on. Your system image will be restored from secure HDD partition, i.e. the system will return to its initial state. Note, that this option will not provide system recovery in case of an unrecoverable failure of the HDD that contains the secure partition.

Model Brand Microsoft Model FQC-10529 Details Name Windows 11 Pro Bit Version 64-bit Version Pro System Requirements Processor: 1 gigahertz (GHz) or faster with 2 or more cores on a compatible 64-bit processor or System on a Chip (SoC).
RAM: 4 gigabyte (GB).
Storage: 64 GB or larger storage device Note: See below under \"More information on storage space to keep Windows 11 up-to-date\" for more details.
System firmware: UEFI, Secure Boot capable. Check here for information on how your PC might be able to meet this requirement.
TPM: Trusted Platform Module (TPM) version 2.0. Check here for instructions on how your PC might be enabled to meet this requirement.
Graphics card: Compatible with DirectX 12 or later with WDDM 2.0 driver.
Display: High definition (720p) display that is greater than 9\" diagonally, 8 bits per color channel.
Internet connection and Microsoft account:
- Windows 11 Home edition requires internet connectivity and a Microsoft account.
- Switching a device out of Windows 11 Home in S mode also requires internet connectivity. Learn more about S mode here.
- For all Windows 11 editions, internet access is required to perform updates and to download and take advantage of some features. A Microsoft account is required for some features. Packaging OEM Additional Information Date First Available October 07, 2021 More info Office Software NONE SELECTED More info Monitors NONE SELECTED Payment Payment Options

Payment must be made within 7 days after the sale end. OH residents must add 7.75% sales tax.
Winning buyer agrees to prepay for PC System after completion of sale.
We accept:Visa/Master card, Discover, American Express, Paypal.
We don\'t offer escrow or COD payment. Please be sure to include all necessary information to complete your order.

Shipping Packing and Shipping

Free packing, insurance and shipping by FedEX or UPS Ground Service to the 48 Continental United States. If you prefer one shipping carrier over another please let us know at the time of your order.

Shipping to Alaska, Hawaii, Virgin Islands and Puerto Rico by USPS priority $99.

Shipping to APO or PO BOX by USPS Priority $49. (UPS shipping is not available for APO/FPO or PO BOX addresses). We do not ship internationally.

Note: Some of the custom configurations have to be shipped in two or more boxes. Additional shipping charge may be added if monitor or large speakers were selected.

For shipping quote VIA UPS to Alaska, Hawaii and Puerto Rico please email or call.

Warranty 3-Year Limited WarrantyFor Systems

3-year warranty on system components from original invoice date (system components is defined as all major component inside the case). We will replace or repair any system component for a period of 3 year from the invoice date. If a replacement component is no longer available or is discontinued, we reserves the right to substitute the component for an equivalent part, or offer an upgrade option.

You will receive an official company invoice with a company phone number and warranty information.Should any problem arise, you may contact us by e-mail or by phone. If a return is required, it will be promptly authorized and you may return the system or the affected part for replacement.

Support Life Time Technical Support WarrantyFor Systems

Any customer who purchases a system from us is entitled to free technical support for as long as they own the system. To obtain technical support services or to invoke warranted privileges, customers should contact our Technical Support Department.

Contacts Contact Us

Dear customers. Because of new seller contact information policy we unable to show our phone or mailing information on page anymore. If you need to contact us please use “Ask a question” link at the very bottom of this page. Once you purchase the item you will receive email with our email address, phone and mailing address info. Each purchased item will be accompanied with our official company invoice with our toll free phone number and warranty information

Paypal Verified Seller! FAQ FAQ

General Questions

Do your systems come assembled or do I need to put it together?

All system components listed on your order will be assembled and tested before shipping. We also do BIOS update to insure all component with latest BIOS version.

If I do not order some key component like RAM or HDD, will my system be tested?

Yes, if some key component are not select we add our test component to make system operational. After system passes our testing we would remove test component prior to shipping.

Will I receive manuals and drivers for system component?

Yes we include all corresponding manuals and driver CD for all system components. Please note some drivers or manuals are only available VIA download.

If I buy operating system, will it be installed or do I have to install it myself?

When you order OS with a system we install it with latest updates and all necessary drivers. Customers who order OS with a system receive full version OS disk and Microsoft COA (certificate of authenticity) product key.

I\'m not sure what works together. Can you help?

Absolutely! Our configurators are updated consistently to ensure every part listed is compatible for that build. Even with that in place, we still verify each order after it\'s been placed. If you\'d like some advice on choosing your specifications, call or use ask seller question button to tell us what you\'ll be using the computer for, and we will provide you with our recommendations.

Looking to add a part we don\'t have listed?

All of our custom configurators are updated on a constant basis to provide as many compatible options as possible. If you don\'t see a part listed that you\'d like to add to your new computer call or use ask seller question button to let us know .We\'d be happy to research the compatibility and provide you a customized quote.

Warranty & TechSupport Questions

What do your warranties cover?

Magic Micro complete systems are covered by a 1-year or 3-year limited warranty, depending on the product purchased. The limited warranty covers defects in components and workmanship in our custom built systems for the applicable limited warranty set forth in your packing slip or invoice.

How do I get warranty service?

Before the warranty expires, you must contact our Technical Support department. We will first attempt to troubleshoot the system to determine if any type of part replacement or repair is necessary. If the issue cannot be resolved through this method, Magic Micro will authorize that the system or component needs to be serviced.

When can I get technical support?

Our technicians are here to answer your questions from 10:00 am to 6:00 pm Eastern Time Mo-Fr by calling our toll free number and you\'re always welcome to use email question after business hours. Our technicians do their absolute best to make sure every message is responded to within a timely matter. Emails are checked regularly even on weekends

How long is technical support?

Customers who purchased a custom built product from Magic Micro Computer are entitled to free technical hardware-related support for the lifetime of their product.

Order processing & Shipping

How long will it take for my order to ship?

All our systems are built to order After payment is processed orders take approximately 2-3 business days order to be procured, assembled, tested, and then shipped. Estimated ship dates may vary depending on the product purchased.

Do you require signatures on your shipments?

Absolutely! All Magic Micro shipments are signature required, so please be sure there is someone available to sign for the package on the scheduled delivery date.

What if I\'m not available to sign for my shipment?

If you\'re not at the delivery location when the package arrives, you can reschedule the delivery, or have it held at a local pick up station.

Do you offer faster order processing and shipping option?

Yes we do have option for 1-2 day order processing and faster shipping. Please contact us via message system or call for express order processing and shipping upgrades ()