Canon Printhead for iP7210, iP7220, iP7240, iP7250, iP7280, MG5410, MG5420, MG5450, MG5470, MG5520, MG5620, MG5720, MG5721, MG5722, MG6420, MG6620, MG6820, MG6821, MG6822This is a new, unopened, genuine Canon printhead manufactured in Japan (beware the Chinese counterfeits). Canon does not include ink cartridges with their new print heads. You can install the ink cartridges from your old print head in the new printhead if they still have ink in them. 000 is version 1; 010 is version 2. Both are compatible with the printers listed above.If the problem is with the printhead I sold you, I will give you a FULL refund (or send you a replacement).
If the problems ends up being your printer, I will do a partial refund, usually around 80%.