Payment:

• Paypal
• Credit Card
• Apply Pay, Google Pay (in some case)

Shipping:

• Normally within 24-hours after payment clears
• For order with Free Shipping

  - USPS First Class for package under 15.9oz (1-6 days)

  - UPS/FedEx Ground or Priority Mail at our discretion (1-6 days)
  

• FedEx 2-Day or Overnight shipping available at extra charge. Cut-off time is around 3pm EST.

Most items ships from Maryland, but not all so please do not assume anything. If you do not see tracking number after 24-hours, you are welcome to contact us. Please do let us know if something is time sensitive so we can do our best to meet your need or let you know right away if we cannot.

Returns:

• Defective Returns

  - Seller Pays return shipping

  - Full refund including shipping charges

• Non-Defective Returns

  - Buyer Pays return shipping

  - This includes return due to order by mistake, no longer wanted, and also "defective" returns claims that tests okay

  - We will deduct the cost of shipping and return shipping from your refund

  - No restocking fee for hard drive trays and cables. Up to 25% restocking fee for new, sealed retail packages.

response: We guarantee 100% satisfaction with your order. Please do provide us a 5-star response if you have a positive experience with us. If not, please do contact us so we can make it right. If you need to leave a negative response for some reason, please only do so after you have contact us and give us a chance to correct any issue or concern you have.

Why by from StorageTekPro

• Been in business and selling on since 2012
• Knowledgeable in the items we sell
• Fast Free Shipping for most items. Free returns for DOA items
• Return accepted for any reason. See return section below.
• USA Seller - We resides in the US. All shipping from US locations. Most if not all items are hand picked and carefully packaged by us to avoid damage during shipping.
• Can Blind Drop Ship for you, using your label and packaging slip
• Some sellers for example might fulfill their orders from US warehouses, but they cannot ship on your label or packing slip and you may need to wait till the next business days to receive a reply from them due to the time-zone difference. Returns for these sellers is also a problem.