Important information:
Adding additional displays to your system is simple with MST Hubs; however, they are mostly dependent on and tied to your Graphics Card’s capability to operate properly. Make sure your system requirements are met before purchasing an MST Hub. Below are some key requirements for our MST
Hubs. Please contact us if you’re not sure before making your purchase.
1) Make sure your DisplayPort or Mini DisplayPort is DP v1.2 or later. This is the most important criteria. If you’re unsure, check with the video card or system manufacturer.
2) Mac OS does not support MST function and will only mirror the displays.
3) Install the latest drivers for your video card. Go directly to the system/video card manufacturer or chipset owner, such as AMD, Nvidia or Intel, to find the latest driver. Driver update through Device Manager may not retrieve the latest driver available.
4) MST hubs cannot increase the number displays a video card supports. Regardless of the number of display connectors built into your video card, each video card has a limited number of displays it can support. From our experience at the current time, AMD and NVIDIA video cards support up to 4 displays, while Intel supports up to 3. If you’re unsure, check with the video card or system manufacturer. Note: AMD RX560 / RX570 / Radeon 7200 Series video cards only support up to 2 displays
5) Refer to our bandwidth table to make sure additional displays can be accommodated. It’s important to note that if you use a 4K monitor to display in 1080p, there’s a possibility that the link still gets 4K bandwidth and reduces the overall bandwidth for the other displays.
6) To connect HDMI, DVI, VGA monitors to our DisplayPort/Mini DisplayPort to DisplayPort MST Hubs, use ACTIVE converters.
7) The Microsoft Surface “Dock” is not compatible with Mini DisplayPort MST Hubs and should not be used when the Surface Dock is connected. Our Mini DisplayPort MST Hubs will work when directly connected to the Surface tablet/book.
8) These Microsoft Surface products are compatible with our Mini DisplayPort 2-port MST Hubs: A) Surface Pro 2, B) Surface Pro 3, C) Surface Pro 4, D) Surface Book. *Note: Surface products only support up to 3 displays total, including the Surface screen.

• Transforms a single USB-C port, with DP Alt mode* or Thunderbolt 3 technology, into multiple video ports, with up to three simultaneous video outputs.Note: *Requires a USB-C port that supports “DisplayPort Alternate Mode” (DP Alt Mode) or Thunderbolt 3 technology. Not all USB-C ports/systems support DP Alt Mode or Thunderbolt 3 functionality. **Requires GPU / graphics card to support at least 3 external displays to use all 3 video ports at the same time with extended mode
• DisplayPort Multi Stream Transport* (MST) technology supports single 4K @60Hz Ultra HD video output (DP), dual 4K+2Kvideo outputs (HDMI/DP, DP/VGA, HDMI/VGA) or triple Full HD 1080p video outputs.Note: macOS does not support MST technology and will only mirror the displays
• Supports Windows PCs with no driver installation required. macOS supports splitter (SST) mode only
• Power Delivery (PD) 3.0 specification, provides up to 100W to power/charge Laptops, Notebooks, and other peripheral devices
• Stowable cable and light weight design makes it a perfect accessory to take with you anywhere you go
• Plug-n-Play compatible, no software installation required plus no external power is needed

• Mirror mode using Windows Display Utility and NVIDIA Utility is limited to 2 displays
• Video Wall mode (e.g., Panoramic) requires either an AMD Eyefinity, Intel, or NVIDIA Surround technology graphics adapter
• Intel CPUs with HD Graphics are limited to 3 external monitors altogether
• macOS currently does not support MST function will only mirror the displays
• The computer and power adapter must support PD 3.0 specification, otherwise the dock will reset when power delivery is disconnected
• Requires a USB-C port that supports “DisplayPort Alternate Mode” (Alt Mode). Not all USB-C ports/systems support Alt Mode functionality

• Chipset: VL102+VMM3332
• Power delivery: PD 3.0 specification
• Maximum resolution
  • DisplayPort:3840x2160@60Hz
  • HDMI:3840x2160@30Hz
  • VGA:1080p@60Hz
• DisplayPort Multi Stream Transport* (MST) technology resolution:
  • One display:
    • DisplayPort:4K@60Hz
    • HDMI:4K@30Hz
    • VGA:1080p@60Hz
  • Two displays:
    • DisplayPort + HDMI:4K@30Hz(each display)
    • HDMI + VGA:4K@30Hz(HDMI) + 1080P (VGA)
    • DisplayPort + VGA:4K@60Hz(DP) +1080p@60Hz(VGA)
  • Three displays:
    • DisplayPort + HDMI + VGA (1):4K@30Hz(DP) +1080p@60Hz(HDMI)1080p@60Hz(VGA)
    • DisplayPort + HDMI + VGA (2):1080p@60Hz(DP) +4K@30Hz(HDMI) +1080p@60Hz(VGA)
  *Note: macOS does not support MST technology and will only mirror the displays
• Splitter (SST) resolution:
  • One display:
    • DisplayPort:4K@60Hz
    • HDMI:4K@30Hz
    • VGA:1080p@60Hz
  • Two displays:
    • DisplayPort + HDMI:4K@30Hz(each display)
    • HDMI + VGA:1080p@60Hz(each display)
    • DisplayPort + VGA:1080p@60Hz(each display)
  • Three displays:
    • DisplayPort + HDMI + VGA:1080p@60Hz(each display)
• Total Bandwidth: 18Gbps
• Product:
  • Dimensions: 4.13" (L) x 0.63" (D) x 1.97" (W)
  • Weight: 0.16 lbs
  • Color: Silver + Black
  • Housing: Aluminum
  • Connectors:
    • 1x USB Type-C, Male, Source connection
    • 1 x USB Type-C, Female, Power Delivery, Input
    • 1x 19-pin HDMI, Female, Output
    • 1x 20-pin DisplayPort, Female, Output
    • 1x 15-pin VGA, Female, Output
• Environmental conditions:
  • Operating temperature: 32 to 131 degrees F
  • Storage temperature: 14 to 167 degrees F
  • Relative humidity: 5% to 90% RH (non-condensing)
• Certifications/Standards: FCC, CE, RoHS
• Warranty: 2 years limited
• Country of origin: China

• USB-C to Multi-Video MST Hub with PD 3.0
• Quick Start Guide

Note:
Requires a USB-C port that supports “DisplayPort Alternate Mode” (DP Alt Mode) or Thunderbolt 3 technology. Not all USB-C ports/systems support DP Alt Mode or Thunderbolt 3 functionality. Please check your system's manufacturer website if you're not sure.

• DisplayPort MST technology enabled USB-C port
• USB-C port with DP Alt mode (MST technology) or Thunderbolt 3 technology
• Windows 10 / 8.1 / 8 / 7

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