Has been used, has a few minor cosmetic scratches, but is in good condition. I do not have a power cord for this, so I have not tested to see if it works or not. These switches are working system pulls, taken from a working environment. Working system pulls are not new and not tested, so there is a small chance that even though they were in working condition when they were pulled, that may not be the case still.Comes as is, no returns. Free shipping