- About
- Payment
- Packing and Shipping
- Warranty
- Support
- Contact
- FAQ
About
Magic Micro is a computer manufacturer founded by PC enthusiasts and geeks who have been building and modding systems since 1997. We are based in Cleveland, OH. All of our team members, support, and production are located in the United States.
Contact Us
We strive to answer all inquiries within 1 business day.
Please contact us anytime for any questions via messages.
FAQ
General Questions
Do your systems come assembled or do I need to put it together?
All system components listed on your order will be assembled and tested before shipping. We also do BIOS update to insure all component with latest BIOS version.
If I do not order some key component like RAM or HDD, will my system be tested?
Yes, if some key component are not select we add our test component to make system operational. After system passes our testing we would remove test component prior to shipping.
Will I receive manuals and drivers for system component?
Yes we include all corresponding manuals and driver CD for all system components. Please note some drivers or manuals are only available VIA download.
If I buy operating system, will it be installed or do I have to install it myself?
When you order OS with a system we install it with latest updates and all necessary drivers. Customers who order OS with a system receive full version OS disk and Microsoft COA (certificate of authenticity) product key.
I'm not sure what works together. Can you help?
Absolutely! Our configurators are updated consistently to ensure every part listed is compatible for that build. Even with that in place, we still verify each order after it's been placed. If you'd like some advice on choosing your specifications, call or use ask seller question button to tell us what you'll be using the computer for, and we will provide you with our recommendations.
Looking to add a part we don't have listed?
All of our custom configurators are updated on a constant basis to provide as many compatible options as possible. If you don't see a part listed that you'd like to add to your new computer call or use ask seller question button to let us know .We'd be happy to research the compatibility and provide you a customized quote.
Warranty & TechSupport Questions
What do your warranties cover?
Magic Micro complete systems are covered by a 1-year or 3-year limited warranty, depending on the product purchased. The limited warranty covers defects in components and workmanship in our custom built systems for the applicable limited warranty set forth in your packing slip or invoice.
How do I get warranty service?
Before the warranty expires, you must contact our Technical Support department. We will first attempt to troubleshoot the system to determine if any type of part replacement or repair is necessary. If the issue cannot be resolved through this method, Magic Micro will authorize that the system or component needs to be serviced.
When can I get technical support?
Our technicians are here to answer your questions from 10:00 am to 6:00 pm Eastern Time Mo-Fr by calling our toll free number and you're always welcome to use email question after business hours. Our technicians do their absolute best to make sure every message is responded to within a timely matter. Emails are checked regularly even on weekends
How long is technical support?
Customers who purchased a custom built product from Magic Micro Computer are entitled to free technical hardware-related support for the lifetime of their product.
Order processing & Shipping
How long will it take for my order to ship?
All our systems are built to order After payment is processed orders take approximately 2-3 business days order to be procured, assembled, tested, and then shipped. Estimated ship dates may vary depending on the product purchased.
Do you require signatures on your shipments?
Absolutely! All Magic Micro shipments are signature required, so please be sure there is someone available to sign for the package on the scheduled delivery date.
What if I'm not available to sign for my shipment?
If you're not at the delivery location when the package arrives, you can reschedule the delivery, or have it held at a local pick up station.
Do you offer faster order processing and shipping option?
Yes we do have option for 1-2 day order processing and faster shipping. Please contact us via message system or call for express order processing and shipping upgrades
Payment
Payment can be performed when you checkout through .
Packing and Shipping
We offer free packing and shipping with insurance through FedEX or UPS Ground Service to the 48 Continental United States. If you prefer one shipping carrier over another, please let us know at the time of your order. Shipping to Alaska, Hawaii, Virgin Islands and Puerto Rico may require shipping via USPS Priority, which may present an additional charge of $99. For shipping to APO or PO BOX by USPS Priority, an additional charge of $49 may apply (UPS shipping is not available for APO/FPO or PO BOX addresses). We do not ship internationally.
Note:Some higher-end custom configurations have to be shipped in two or more boxes. Additional shipping charges may be added if monitor or large speakers were selected.
For shipping quote VIA UPS to Alaska, Hawaii and Puerto Rico, please feel free to reach out through messaging.
3-Year Limited Warranty For Systems
We offer a 3-year limited warranty on system components from original purchase and receive date (system components are defined as all major components inside the case). We will replace or repair any system component for a period of 3-years from the order date. If a replacement component is no longer available or is discontinued, we reserve the right to substitute the component for an equivalent part, or offer an upgrade option at a similar value.
Should any problem arise and for warranty requests, feel free to contact us via Messaging. If a return is required, it will be promptly authorized and you may return the system or the affected part for repair or replacement.
Support
Life Time Technical Support Warranty For Systems
For any support request, feel free to reach out and contact us via messaging. Any customer who purchases a system from us is entitled to free technical support for as long as they own the system. To obtain technical support services or to invoke warranted privileges, customers should contact us directly for our Technical Support Department.
Custom Gaming PC Intel i9-14900ks 64GB DDR5 5600 RTX 4090 512GB NVMe C2.73.96 4% OFF YOU SAVE $500 $10,823.00 $11,323.00 CUSTOMIZE Click on a part below to replace it using Custom Configurator Case Cooler Master HAF 700 EVO ARGB ATX Full Tower Change Case fans 10 x 120mm VIP White ARGB Infinity Mirror Fans Change Processor (CPU) Intel Core i9-14900ks 3.2GHz (6.2GHz Turbo)24-Core 32-Thread Processor Change Cpu Coolers Corsair iCUE LINK H170i LCD 3x140MM 420mm AIO Liquid CPU Cooler Black Change Motherboard ASUS ROG Strix Z790-E Gaming WiFi 6E Motherboard Change Memory (RAM) MEMORY DDR5 64GB (2x32GB) 5600MHz Dual-Channel Change Storage (Primary) 512GB m.2 Solid State Drive, NVMe PCI-Express Change Storage (Secondary) 4TB SSD Solid State Drive SATA3 6.0Gb/s 560MB/s Change Video Card (GPU) GeForce RTX 4090 24GB Graphics Card Change Optical Drives Not selected Change Sound card Creative Soundblaster AE-9 (Hi-Res) Change Network & WiFi adapters Ethernet Network Adapter (Onboard) Change USB & FireWire Cards Not selected Change Media Card Readers Not selected Change Power Supply SeaSonic VERTEX GX-1200W Gold Power Supply Change Cables VIP ARGB LED Strimer Cables w/ Cable Comb Kit Change Operating System Microsoft Windows 10 PRO, Recovery, USB Change TV Tuner & Capture Cards Not selected Change Warranty 3-Year Warranty($199 Value) Change Mice Optical Wheel Mouse Change Keyboards Black Windows Keyboard, 104 key Change Speakers Not selected Change Monitors Not selected Change Office Software Not selected Change
Specifications
- Cooler Master HAF 700 EVO ARGB ATX Full Tower
- 10 x 120mm VIP White ARGB Infinity Mirror Fans
- Intel Core i9-14900ks 3.2GHz (6.2GHz Turbo)24-Core 32-Thread Processor
- Corsair iCUE LINK H170i LCD 3x140MM 420mm AIO Liquid CPU Cooler Black
- ASUS ROG Strix Z790-E Gaming WiFi 6E Motherboard
- MEMORY DDR5 64GB (2x32GB) 5600MHz Dual-Channel
- 512GB m.2 Solid State Drive, NVMe PCI-Express
- 4TB SSD Solid State Drive SATA3 6.0Gb/s 560MB/s
- GeForce RTX 4090 24GB Graphics Card
- [Optical Drives]Not selected
- Creative Soundblaster AE-9 (Hi-Res)
- Ethernet Network Adapter (Onboard)
- [USB & FireWire Cards]Not selected
- [Media Card Readers]Not selected
- SeaSonic VERTEX GX-1200W Gold Power Supply
- VIP ARGB LED Strimer Cables w/ Cable Comb Kit
- Microsoft Windows 10 PRO, Recovery, USB
- [TV Tuner & Capture Cards]Not selected
- 3-Year Warranty($199 Value)
- Optical Wheel Mouse
- Black Windows Keyboard, 104 key
- [Speakers]Not selected
- [Monitors]Not selected
- [Office Software]Not selected
CUSTOMIZE
