Buyer should charger for the will be dispatched within 1-5 business days after the payment is cleared (Monday through Saturday, excluding holidays) . Please refer to the handling time on the listing for the exact delivery time,thanks. RETURN & REFUND1. Defective or items shipped in error must be returned within 30 days of date received, at our expense for full credit/ replacement. Defective merchandise may only be exchanged for an identical item. If an identical item is unavailable, we reserve the right to substitute an item of equal or greater value at our discretion. You must inspect your package immediately upon receipt and notify us for any shortages (did not receive all the items listed on the packing slip that show as shipped), damages or defects.
2. If the order hasn't been shipped yet, you may cancel the order yourself or request to cancel the order for you. Once an item or an order has been shipped it cannot be canceled and you will have to process a general return which will incur cancellation fees, restocking fees, additional return shipping charges plus the original shipping charges can also not be refunded. To cancel order or return a product, you must send a message to our Customer Service on .
PRIVACY POLICYAny personal information such as your contact information (name, e-mail address, etc.), billing/shipping information (credit card number, shipping address, etc.) is used to fulfill your specific request. It is not disclosed to any third party in any way.
CONTACT US1.If you have any inquiries about our items or your shipping status of your orders, please feel free to contact usthroug My Message Center.
2. Our Office Hours Are :
Start from 9:00 a.m. to 6:00 p.m. (GMT+8) of Monday to Saturday.
Closed on Sunday and public holidays (China).
We apologize for the late reply during the holidays and the time lag.
3. Please don't send emails directly, use System. It will shorten our handling time and provide better services. Thanks.
