Please send the computer serial number before placing the order.
About Quality:
1.Our product is 98% new, and we will 100% test every item we sell before shipping to make sure it works properly.
2. Please confirm before purchasing that the product is the configuration you need and matches your laptop. You can also contact our customer service for confirmation to avoid being unsuitable. Returns will need to be handled by the customer themselves.
3. There may be damage to the product during logistics transportation. If any damage is found upon receipt of the product, please notify our customer service personnel promptly for replacement or return processing.
Shipping details:
1. NA & Europe: Generally, We used Speedpak delivery to NA & European countries takes about 8-12 Business days.
2. Asia: Delivery to Asian countries, we used economy delivery takes about 6-14 Business days.
3. If you need the item very urgently, please contact us for express shipping.We will calculate the express shipping cost for you. Express shipping takes about 3-8 days to arrive. --If you have not got it within the shipping time, please no hesitate to contact us.We will check it for you with the post office and customs. Because sometimes it will be delayed for traffic or flight jams.Please do not open dispute to us. We will take responsibility to resend or refund for any lost item.
4.If you have not got it within the shipping time, please no hesitate to contact us.We will check it for you with the post office and customs. Because sometimes it will be delayed for traffic or flight jams.Please do not open dispute to us. We will take responsibility to resend or refund for any lost item.
5.International Buyers - Please Note: --Import duties, taxes and charges are not included in the item price or shipping charges. These charges are the buyer responsibility. The Lost due to undelivered address, it is responsibility for buyer. --Please check with your country customs office to determine how much these additional costs will be prior to offerding or purchasing.
Domestic handling time Will usually ship within 3 business days of receiving cleared payment.
Return & Refund:
1.We operate a 14 day money back guarantee.
2.If you need return, please contact our customer service representative, let us know the detailed problem.
3.We maintain high standards of excellence and strive for 100% customer satisfaction!response is very important to us. We request that you contact us immediately BEFORE you give us neutral or negative response , so that we can satisfactorily address your concerns.
Also, the basic shipping cost to Morocco is $80 per order, and customs duties, UPS handling fees, and clearance charges are extra. Moroccan buyers, please order carefully.
