Shop About Us On Sale response Genuine Microsoft • Brand New Microsoft Surface 39W Power Supply Model 1963
The original charger for the Surface Laptop Go series. A dependable replacement for a lost or damaged adapter or a convenient spare for home, the office, and travel.
39WOutput Power 15V / 2.6AOutput Rating 100–240VWorldwide Input MagneticSurface Connect Product Overview
The Microsoft Model 1963 is the genuine 39W power supply designed for the Surface Laptop Go family. Its magnetic Surface Connect plug attaches securely in either orientation, while built-in over-current, over-voltage, and thermal protection safeguards your device with every charge.
This unit is brand new in its original packaging and is verified before dispatch. With a universal 100–240V input range, it performs reliably wherever you work at your desk, in the office, or on the road.
Technical Specifications BrandMicrosoft (Genuine OEM) Model / MPN1963 TypeAC Power Adapter / Wall Charger Output Power39W Output Voltage15V DC Output Current2.6A Input100–240V AC, 50/60Hz (worldwide use) Connector TypeMagnetic Surface Connect (reversible snap-in) ColorBlack ConditionNew Key Features
- Genuine Microsoft qualityengineered for safe, stable 39W charging.
- Magnetic Surface Connect plug attaches securely in either orientation.
- Integrated protection against over-current, over-voltage, and overheating.
- Universal 100–240V inputready for use worldwide.
- Compact and lightweightan ideal spare for travel, home, or the office.
What's Included
- 1 × Microsoft 39W Power Supply (Model 1963)
- 1 × AC Power Cord (US plug)
- Original packaging
Compatibility Designed For
Surface Laptop Go (12.4")
Surface Laptop Go 2
Surface Laptop Go 3
Also Charges
Surface Go / Go 2 / Go 3 via Surface Connect
Other Surface Connect devices rated at 39W or lower
Note: Higher-wattage Surface models (Surface Pro, Surface Laptop, and Surface Book) will charge at a reduced speed with this adapter. Please confirm your device's original power rating before purchase.
Condition Brand New Functional New & Verified Brand-new unit, confirmed fully functional before shipping. Cosmetic New No signs of previous use or installation. Packaging may show minor wear from storage or handling. Data Non-Data Device This is a power accessory and stores no user data. Shipping Information Fast dispatch
All orders ship within 1 business day after payment is received.
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Returns 30-day returns
Return the item within 30 days of delivery for a refund.
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We cover the cost of return shipping.
Simple process
Open a return request through and we will take care of the rest.
Contact Us
Questions about this item or your order? Send us a message through and we will respond within 24 hours on regular business days. We are happy to help before and after your purchase.
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Tested HardwareVerified Before Dispatch
Every item is inspected and confirmed working before it leaves our facility.
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Terms & Conditions
- Payment is due at the time of purchase through 's approved payment methods.
- Orders are processed Monday through Friday, excluding public holidays.
- Please confirm compatibility with your device before purchasing.
- Returns are accepted in accordance with the returns policy stated above.
Disclaimer
This listing covers only the part specified above. We do not provide or support licensing, operation, registration, service, or warranties. Regardless of the equipment's origin, documentation, or identification, it is not certified, recommended, or intended for any specific use.
By purchasing this item, the buyer agrees that the seller assumes no liability for any injuries, damages, or losses — direct or indirect — related to the use or misuse of this equipment. The buyer further agrees to indemnify and hold the seller and its affiliates harmless from all claims, liabilities, costs, and legal expenses arising from the use of the item.
Completing a purchase constitutes full acceptance of these terms.
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