If there's an issue with your order, please contact us before opening a return or leaving neutral or negative response. Our goal is to make sure you will be satisfied with your purchase. Please give us the opportunity to assist you so we can continue to offer quality used electronics at low prices with excellent customer service! Message us directly through during business hours for the quickest response.

Please note that if your package is forwarded to another location using a freight forwarding service after delivery to the US address provided to , you are not covered under 's Money Back Guarantee policy. Therefore, you are purchasing at your own risk. We cannot provide you with a refund if your item arrives damaged or is not received after initial delivery. Please bring any concerns to your freight forwarder. Thank you for your understanding.

Payment must be received within 4 days of the close of sale. If payment isn’t received within 4 days, the sale will be cancelled and a Non-Paying buyer alert will be filed.