Product & Policy Product Information & Terms of Service Product Name

IBM / Lenovo 81Y9691 81Y3820 81Y9690 1TB 7.2K 6Gb/s 2.5'' SAS HDD

Applicable models

For use with xSystem 3650M4 / X3850X5.

Product Condition

Every unit has been professionally tested by our technicians and verified to be in 100% working condition with full health status, guaranteeing normal and reliable performance.

Product Photos

All images shown in this listing are actual photos of the real product you will receive. If you require a different physical casing for the same hard drive model, please reach out to our customer service team for assistance.

Terms and Conditions General Terms

Please carefully read all listing details before placing a offer or purchase. We do NOT provide cash refunds for any orders.

All transactions are final. We will only offer replacements in accordance with our warranty policy. The buyer is responsible for all related shipping costs.

response

Your full satisfaction is our top priority. We greatly appreciate positive response and always strive to offer the best service. If you have any questions or issues, feel free to contact us anytime.

Shipping Policy

• Standard Shipping: Worldwide via standard air mail (non-expedited). Delivery takes 5~9 business days to USA; 7~19 business days to all other countries.
• Expedited Shipping: 2~7 business days for all regions. Extra shipping fee: 20~33 USD (cost varies by destination country).
• Buyers may choose the shipping method that best fits their needs.

If your item has not arrived within the estimated delivery time (weekends & holidays excluded), please contact us promptly.

• Import duties and taxes are NOT included in the item price or shipping cost. These fees are the buyers responsibility.
• We cannot mark packages as "gift" due to customs regulations. Thank you for your understanding.

Warranty Policy

All products include a 3-MONTH WARRANTY unless otherwise stated in the listing.

Return Policy

• Within the warranty period, we offer refund or replacement for defective items.
• Refunds are processed after we receive and inspect the returned item.
• Do NOT return items without our authorization number or instructions. Unauthorized returns will be rejected.
• Returns due to wrong order or non-defective items are subject to a 20% restocking fee.
• All items have unique serial numbers and QC labels; missing markings will result in refusal of return.

Customer Support

Please contact us only via Message (Order / Contact Seller).

We reply promptly on weekdays (Mon~Fri). Weekend inquiries may take up to 48 hours.

If you do not receive a reply, please resend your message or provide an alternate email. All messages will be answered and all issues resolved.

Happy shopping!