Electronic Delivery This item is for an iDRAC7/8/9/9X5Enterprise license only. （idrac port card is not included） After purchase, please send the relevant service tag and email address(Need to send license file by email). We will mail the license file to you soon once we get the service tag/email. It will be bound to only one service tag (one server) at a time. We would suggest to double check the service tag from IDRAC express interface as some server might have a warranty replacement of motherboard, in a result service tag marked on the server case is different. The license file will be generated based on the Service tag/Express service code,no refund will be provided once it is generated.
For Gen 12th（idrac7）: T320/T420/T520/T620 M420/M520/M620
For Gen 13th（idrac8）: T130/T330/T330/T430/T630 M430/M630 NX3230/NX3330 7910
For Gen 14th（idrac9）: T140/T340/T440/T630/M640/R6415/R7920
For Gen 15th（idrac9X5）: R7515/R7525/C6520/C6525/T150/T350/T550
For Gen 16th（idrac9X6）: R7625/C6600/C6615/C6620/T560
Our Policies
Warranty Policy
·We place unique irremovable product identifiers on our items to insure warranty. Removal or tampering with these identifiers may void your warranty and return/refund capability.
Payment Policy
· We accept payment by PayPal.
· Immediate payment is required.
Shipping Policy
· We ship the goods within 3 business day.
· Ship to confirmed address ONLY
· Shipping to USA, Australia, UK, RU: Ship via USPS First Class Mail. ETA 8 to 15 business days.
· International Shipping: Ship via China Postal Service Airmail. ETA 15 to 30 business days.
· International Shipping: Ship via DHL/UPS/EMS Express. ETA 3 to 8 business days.
· You may sometimes experience longer delivery time due to customs-related delays. Please let us know. ( No service on Sundays and public holidays). Buyers are responsible for any international customs and duties that may apply.
Return Policy
·Buyer pays return shipping.We guaranteethatallof theproductswill be full tested before shipping and use proper package, but we still can't guarantee the absence of DOA. We can't control the package on the way to buyers. Please read return policy on the top of this page. Our goods can be returned within 30 days, and the buyer willpaythe return shipping cost. We do not guarantee compatibility if buyer never asked us, so please remember to ask us about compatibility before placing your order if you are not sure.
response
· We guarantee you a five star shopping experience with us. If you are not satisfied with your purchaseexperience, please contact us within 30 days of receipt to return it for a refund or exchange.
· If our product does not work properly for you and you want to exchange another one or get a refund, please confirm with our customer service at first and listthedetailed problemsofthe product.
· Please don't open case via or paypal.
·We keep our promises that we will provide you with the best solution within 24 hours.
