Matrix Technology

Customer Service
We are very concerned about every customer's shopping experience.
If you haven't received the item for a long time or are not satisfied with it.
please contact us before taking any action.
The customer service will respond promptly within 10 business hours.
We will offer you a solution that will fully satisfy you. thank you.

Explanation
Packaging Specifications: Individually packaged, boxed
Support batch processing. If you need it, please contact us.

Transportation policy

The order processing time is 3 to 6 working days.

We will send out the package within 3 working days as soon as possible.

SpeedPAK:shipment to receipt is approximately 8 to 12 working days.

Expedited Shipping from Greater China：shipment to receipt is approximately 4 to 6 working days.
For bulk orders, we will upgrade the orders to commercial express delivery for free.

Satisfaction Guaranteed

We guarantee product quality. If you are not fully satisfied,
return your purchase within 30 days of receipt for a full refund.

Return shipping is at the buyer’s expense for non-quality issues.

Return Process

Contact us first to get a Return Merchandise Authorization (RMA) number and return instructions.

Refund

Refunds will be issued to your original payment method within 5–7 business days after we receive the returned item.

Matrix Technology has been established in China for 15 years.
We have ample inventory and a well-established transportation network.

If you are looking for a long-term cooperative supplier,
please contact us. We are extremely honored to be your partner.