The software is new and factory sealed.If you have any requests or questions, ask before purchasing.Store Policies:All sales are final and AS IS unless stated otherwise.Packages are dropped off within 3 business days after payment is received. Paid items sold after 5PM central time on Thursday will be shipped the following Monday.Requests to remove packing slips or invoices will be ignored. If you intend to resell, it is your responsibility to inspect all items before selling to your customer.